Ozichi Ekwuribe

Ozichi Ekwuribe

Client Record Officer

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location of Ozichi EkwuribeLagos Island, Lagos State, Nigeria

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  • Timeline

  • About me

    Proactive Virtual Assistant || Customer Service Specialist || Telemarketing Officer✅

  • Education

    • Abia State University

      2003 - 2007
      BSc Business Management
  • Experience

    • Stanbic IBTC Pension Managers Limited

      Feb 2018 - Oct 2018
      Client Record Officer

      ● Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.● Carried out day-day-day duties accurately and efficiently.● Demonstrated respect, friendliness, and willingness to help wherever needed.● Filled and boxed all documentation as necessary and maintained client files.● Maintained company databases to ensure quick retrieval of information.

    • Aurora Reproductive Healthcare

      Nov 2018 - Dec 2020
      Client Liaison Officer

      ● Generated comprehensive reports regarding incidents, events, and important businessmatters.● Managed client's feedback and complaints, monitored client's data, and payment plans, andbooked appointments.● Answered nearly 60 calls daily from customers inquiring about general companyinformation.● Provided support and assistance to other management teams.● Arranged appointments with the client and the management team.

    • Brit Property Nigeria Ltd

      Jul 2022 - now
      Sales Executive

      ● Achieved sales goals and service targets by cultivating and securing new customer relationships.● Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.● Analyzed past sales data and team performance to develop realistic sales goals.● Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.● Exceeded sales goals by implementing aggressive sales programs.

    • Polished Coach

      Nov 2022 - Sept 2023
      Executive Personal Assistant

      ● Organized and maintained appointments, incoming emails, faxes, and posts, often corresponding on behalf of management.● Coordinated travel, visas, and accommodations and, occasionally, traveled with management, took notes or dictation at meetings, and provided general assistance during presentations.● Responsible for drafting the majority of written correspondence and communication.● Scheduled vital information to make the work smoother and learned responsible skills.● Provided business services for guests, such as sending or receiving emails or shipping packages. Show less

  • Licenses & Certifications