
Robert Gandara, CWPC
Manager, Account Management/Administration

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About me
RETIRED Healthcare Sales & Marketing Leader
Education

University of Southern California
-Certificate in Executive Leadership
University of Phoenix
-Bachelor of Business Administration (B.B.A.)
UCLA
-Courses in Technical Writing and Achieving Quality Customer Service
Experience

Blue Cross of California
Jan 1991 - Jan 2003Manager, Account Management/AdministrationHeld dual role in both Los Angeles region and Southern California area providing leadership and strategic technical direction in account management and commercial sales support. Specifically, provided superior quality of service, or responsible for ensuring that Account Managers provide new and/or existing accounts superior quality of service related to sale of new product lines, enrollment, renewals and other consultative and administrative support

United Healthcare – (Pacific/Secure Horizons)
Jan 2003 - Jan 2006Sales Manager, Central CA & Pacific Central CoastDirected teams of agents and agencies to meet or exceed membership growth and retention goals through new sales and renewals after the implementation of the Medicare Modernization Act. • Managed the development of leads, sales process for new business, renewal, and additional products in new service areas. • Designed the development and maintenance of new successful relationships with groups of agents, agencies, brokers, and providers. • Foster employee development and success by maintaining an “open door” policy with the sales teams, providing coaching as needed; facilitate sales volume generation through innovation and creativity. Show less

UnitedHealth Group
Jan 2006 - Jan 2016Directed teams of brokers and agencies to meet or exceed growth and retention goals through new sales and renewals. • Directed the sales and marketing activities for brokers and agencies appointed to sell UnitedHealthcare portfolio of Medicare Advantage and Supplements in the greater Los Angeles area.• Developed and executed strategic, comprehensive sales business plans for market that is used to achieve/exceed sales goal; revise plans and strategies as dictated by market changes, sales results. Show less Directed teams of brokers and agencies to meet or exceed membership growth and retention goals through new sales and renewals. • Manage a sales territory spanning 7 counties in Central Valley and the Pacific Central Coast of California calling hundreds of licensed insurance agents and brokers.• Played a vital role in sales leadership, talent development, client management and retention, service excellence, and the successful execution of the strategic and tactical functions of Medicare Advantage, and Part D plans. Show less
Director of Sales
Jan 2010 - Jan 2016Area Sales Manager, Central CA, Pacific Central Coast
Jan 2006 - Jan 2010

Wellcare Medicare
Jan 2017 - May 2020Director, Sales & Marketing
Cigna Healthcare
May 2020 - Dec 2022Health Engagement Manager
Jun 2022 - Dec 2022Senior Health Engagement Leader, So. CA & NV
May 2020 - Jun 2022
Licenses & Certifications

California Life & Health License 0G19898

Certified Wellness Program Coordinator
Chapman InstituteApr 2021
Mental Health First Aid
National Council for Mental Wellbeing
Operations Management
University of Phoenix
Managerial Effectiveness
University of Southern California
Honors & Awards
- Awarded to Robert Gandara, CWPCNational Sales Leadership Forum UnitedHealthcare Medicare & Retirement
- Awarded to Robert Gandara, CWPCPerformance GEM Award UnitedHealthcare Medicare & Retirement
- Awarded to Robert Gandara, CWPCPresident’s Award - In Recognition of Excellence Blue Cross of California
Volunteer Experience
Volunteer
Issued by Santa Clarita Valley Senior Center
Associated with Robert Gandara, CWPCMarketing Volunteer
Issued by Henry Mayo Newhall Hospital on Oct 2023
Associated with Robert Gandara, CWPC
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