Experience

• 

  Education centre of australia

  Jun 2014 - Oct 2014

  Information technology intern

  o Researched, troubleshoot & resolved complex problem independently.

• 

  Goals a+n

  Nov 2016 - Sept 2017

  It support staff

  o Install, test and configure new workstations, peripheral equipment, and software

• 

  Lenovo

  May 2017 - May 2017

  Desktop support engineer (contract)

  Project job done in KPMG Brisbane representing Lenovo engineero Staging and deploying desktops o Field Services activities hardware break fixo Installation and monitoring of antivirus solutions on PC and Laptopso Diagnose performance issues on Desktop systemso Install, Move, Add, and Change activities related to the support of IT equipment

• 

  Komatsu australia pty limited

  Jun 2017 - Jun 2017

  Rod-desktop support

  Worked in a Project for One week from 07-06-2017 - 14-06-2017 representing Tes-amm engineero Installing and uninstalling WWAN cards in Tablets and Notebookso Update the firm ware and the BIOS on the machineso Run Task sequence from Software Centreo Run HDD Firmware upgrade script for tablet

• 

  Electoral commission queensland

  Aug 2017 - Aug 2017

  It support officer (contract)

  o Assist in the set-up and installation of scripts on laptopso Responding to inquiries about software and hardware problemso Adapting existing programs to meet users' requirementso Ensuring efficient use of applications and equipment

• 

  Communications design & management pty limited

  Sept 2017 - Feb 2018

  Network support technician

  o Install or remove networking equipment from racks.o Apply configuration files to network switches & routerso Troubleshoot layer one connectivity issues within a data communication rack.o Staging & installation of network devices.

• 

  Fujitsu australia limited

  Feb 2018 - Jun 2018

  Deployment engineer
• 

  Construction sciences

  Jun 2018 - Nov 2024

  • Information Technology Support Team Lead

    Feb 2024 - Nov 2024

  • ICT Field Support Officer

    Jan 2020 - Feb 2024

  • Jnr. IT Specialist

    Jun 2018 - Jul 2020