Jenelle Yarbrough

Experience

• 

  Urban Arts, Inc.

  Jun 2004 - Nov 2013

  Co Director

  • Managed a team of 20+ artists and oversaw operational activities to enhance customer and artist satisfaction and deliver high level of services and training.• Developed and implemented strategic plans to meet FY goals, ensuring compliance and successful delivery of services.

• 

  Oregon Health and Science University

  Nov 2013 - now

  • Provide Leadership to a team of 34+ employees and oversee the management of high-volume customer service operations, aligning program goals with institutional priorities.• Develop and implement strategic energy efficiency initiatives, ensuring compliance with state and federal regulations.• Oversee general budget management, ensuring resource allocation aligns with program objectives and operational needs.• Collaborate with cross-functional teams to improve processes, enhance service delivery, and ensure alignment with energy program goals.• Support diversity, equity, and inclusion initiatives within the organization, ensuring program strategies reflect DEI objectives.• Lead continuous improvement efforts, identifying best practices and driving change to optimize workflows and enhance efficiency. Show less

  • Center Management Team - Patient Access Services Supervisor

    Jan 2018 - now

  • Resource Coordinator - Lead

    Nov 2013 - Sept 2018