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Mohammed Alabdan

Mohammed Alabdan

Customer service

Followers of Mohammed Alabdan673 followers
location of Mohammed AlabdanSaudi Arabia

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  • Timeline

  • About me

    Customer Service Operations Manager at MEDGULF Saudi Arabia

  • Education

    • King AbdulAziz University

      2009 - 2015
      3.09 French Language and Literature

  • Experience

    • MediVisa for medical claims settlement.

      Mar 2016 - Dec 2019
      Customer service

    • MEDGULF Saudi Arabia

      Dec 2019 - now

      • Customer Service Operations Manager

        Jan 2024 - now

      • Call Center Senior Supervisor

        Nov 2021 - Dec 2023

      • Call Center Supervisor

        Dec 2019 - Dec 2021

  • Licenses & Certifications

    • Insurance company operations & claims

      Bahrain Institute of Banking and Finance (BIBF)
      Oct 2023

    • Performance enhancement

      MediVisa for medical claims settlement.
      Oct 2017

    • Insurance foundation certificate ( IFCE )

      Saudi Arabian Monetary Authority- SAMA
      Dec 2016

    • Bachelor degree in french language

      King AbdulAziz University
      Jun 2015

    • Assertive communication skills

      MediVisa for medical claims settlement.
      Feb 2017

    • Cybersecurity awareness

      MEDGULF Saudi Arabia
      Mar 2023