Dawn Boyd

Dawn Boyd

Customer Assistant

Followers of Dawn Boyd98 followers
location of Dawn BoydHadleigh, England, United Kingdom

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  • Timeline

  • About me

    Driver for Ipswich Buses

  • Education

    • Learning Curve Group

      2020 - 2020
      Certificate Principles in Leadership Pass
    • Learning Curve Group

      2021 - 2021
      Business Admin
    • City College Norwich

      2005 - 2007
      Alevels art, english and textiles
    • The Open University

      2009 - 2010
      Certificate of Higher Education Health and Social Care PASS

      Activities and Societies: None Discussing and researching different aspects of modern day health and social care and what we can do to help.

    • The Open University

      2020 - 2026
      Bachelor of Arts - BA ENGLISH LANGUAGE AND LITERATURE/LETTERS
    • The Open University

      2021 - 2026
      Bachelor of Arts - BA English Language and Literature

      Part time degree with The Open University.Module 1 K101 - Health and Social CareModule 2 A111 - Introduction to Arts and HumanitiesModule 3 L201 - English in our world

  • Experience

    • Warehouse Clearance Shop

      Jun 2004 - Sept 2004
      Customer Assistant

      Summer position working in a discount shop assisting customers with products as well as keeping shelves stocked up.

    • Edinburgh Woollen Mill

      Sept 2005 - Dec 2005
      Sales Assistant

      Temporary position working Sundays and extras selling clothing as well keeping shelves stocked and till work.

    • Cleaner

      Apr 2006 - Apr 2006
      Cleaner

      Covering a week shift cleaning a bank at the end of the day.

    • Tesco Stores CR

      May 2006 - Sept 2006
      Customer Assistant

      Summer job working on the tills in our local supermarket. During quiet times would take refused stock back to shelves.

    • Argos

      Oct 2006 - Jan 2007
      Sales Assistant

      Working behind the jewellery counter over the Christmas period. Building knowledge of customer services as well as cash handling, stock replenishment and collection.

    • Longham Sports and Social Club

      Sept 2007 - Feb 2011
      Bar Staff

      Assisting customers and serving drinks during various function at the bar area.

    • Bennetts Electicals.

      Oct 2010 - Feb 2011
      Sales Assistant

      Selling various white and electrical goods on a commission basis alongside salary. Gave a small knowledge of some electrical goods and a lot of customer service experience.

    • Black Swan Care Group

      Feb 2011 - Apr 2012
      Care Assistant

      Looking after elderly patients with varying stages and types of Dementia. Assisting in daily hygiene and living needs. Maintaining upkeep of the home and partaking in daily housekeeping. Medication handling and working in emergency situations. Some senior care shifts where I was left in charge of the home.

    • Norfolk and Norwich University Hospitals NHS Foundation Trust

      Apr 2012 - Jul 2013
      Theatre Support Worker

      Assisting in maintaining stock in the theatres as well as taking items to various locations in the hospital. Working with various members of teams when it comes to patient care. Collecting patient information and escorting them from the ward's to the theatres for their procedure. Inputting data into computers in relation to health records for the procedure.

    • EAST ANGLIA CLEANING SOLUTIONS

      Aug 2013 - Feb 2014
      Cleaner

      Cleaning in an office area, maintaining order and presentation.

    • Woodstock Care Home

      May 2014 - Sept 2014
      Care Assistant

      Assisting elderly with various day to day to activities. Assisting, to maintain as much independence as possible. Hoisting patients with limited mobility as well as documenting in care plans. Keeping residents rooms tidy and ordered.

    • Toftwood Social Club

      Mar 2016 - May 2017
      Bar Staff

      Open and close of the social club. Cashing up of the till and banking takings at the end of a shift. Customer service as well as general housekeeping to maintain a high standard of cleanliness through the bar.

    • HOME Fundraising Ltd

      Nov 2016 - Jan 2017
      Fundraiser

      Professional fundraiser, working in various locations. Knocking at people's homes to gather support for various charities. In my case for British Heart Foundation and Barnardos. Filling out paperwork and objection handling as well as selling the work of the charity.

    • McDonald's

      May 2017 - Jan 2018
      Crew Member
    • ANN Summers Party Plan

      Jul 2017 - Aug 2018
      Party Ambassador

      On my free evenings, i love to advertise and rep at Ann Summers parties. I will make prizes for game winners but also using picture manipulation software, i create my own adverts for recruitment and product sales.

    • The Willow House Watton

      Nov 2017 - Jul 2018
      Front of House Staff

      Working at The Willow House as front of house has meant I have had to work in various positions. We cater for numerous occasions and customers from all walks of life. My main position is working behind the bar. This involves covering drinking customers as well as dining due to us being a restaurant. We are open every day of the year as a bar, restaurant and bed and breakfast. On occasions we have had our function room hired for events such as buffets to weddings as well as funeral wakes as well. My role would vary from opening to closing the bar and cashing up the till and prepping the float for the next day. Show less

    • Dorrington house

      Jul 2018 - Jan 2019
      Team Leader
    • Lifeline24

      Feb 2019 - Jul 2021
      Shift Lead

      Assisting vulnerable individuals in an emergency situation to reassure and inform the appropriate services when required.I also assist in looking after the Facebook and social media for Lifeline24 and extra administration duties, learning a good profiency in Excel, Word, Outlook and CRM and using the Jontek call handling system.

    • Uber Rock

      Oct 2020 - Mar 2022
      Contributing Writer
    • Nights magazine

      Jan 2021 - Mar 2022
      Gaming Writer
    • Home Instead Senior Care

      Jul 2021 - Oct 2021
      Planning Administrator
    • KONECTBUS LIMITED

      Mar 2022 - Mar 2023
      Bus Driver
    • Hedingham and Chambers Bus

      Mar 2023 - Oct 2023
      Bus Driver
    • Go East Anglia

      Apr 2023 - Oct 2023
      Service Controller
    • Coaches

      Sept 2023 - Nov 2024
      • Coach Driver

        Sept 2023 - Nov 2024
      • Coach Driver

        Sept 2023 - Nov 2024
    • Galloway European Coachlines

      Mar 2024 - Jun 2024
      Operations Supervisor
    • Ipswich Buses Ltd

      Jun 2024 - now
      Bus Driver
  • Licenses & Certifications

  • Volunteer Experience

    • Fundraiser

      Issued by East Anglian Air Ambulance on Aug 2016
      East Anglian Air AmbulanceAssociated with Dawn Boyd
    • Volunteer

      Issued by Museum 4 Watton on Jun 2018
      Museum 4 WattonAssociated with Dawn Boyd