Jane Cowley

Experience

• 

  Davy's of London

  Nov 1989 - Sept 1995

  Manager

  - Manage a team of 20, profit and loss accounts, business plans, stock purchasing and control- Full licensee holder

• 

  First Choice Travel & Cruise

  Nov 1995 - Apr 1996

  Hotel Manager

  - Manage a medium sized hotel for the winter ski season

• 

  TBG Learning

  Jun 1996 - Feb 1998

  Assessor/ Internal Quality Assurer

  - Train, assess and internal quality assure NVQ level 2,3 and Apprenticeship learners- Deliver customer service training weeks for training for work candidates

• 

  City of London Club

  Mar 1998 - Feb 2004

  Manager

  - Manage a team of 50- Maintain hospitality functions in a Grade 2 listed building with 2 a la carte restaurants, bar, smoking rooms and 5 conference and banqueting rooms- Manage food and beverage budgets and business plans

• 

  Hospitality Awarding Body

  Feb 2004 - Oct 2007

  Hospitality & Catering External Quality Assurer

  - Plan, carry out and report on external quality assurance visits to prospective and allocated NVQ/ VRQ centres, monitoring assessment practices against national standards and regulatory requirements

• 

  City & Guilds

  Nov 2007 - now

  - Lead and manage the Associate Management team- Manage the recruitment, selection, training, development and performance management of; - 1000+ External Quality Assurers and International External Verifiers - 1000+ Independent End-point Assessors and Moderators - Manage Associate communications- Manage financial and operational plans and budget- Ensure customers receive effective quality assurance and support in line with City & Guilds and regulatory requirements Show less

  • Senior Manager

    Jan 2014 - now

  • Senior Quality Manager

    Jun 2009 - Jan 2014

  • Quality & Business Manager

    Nov 2007 - Jun 2009