Uduak Ekere

Experience

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  Ministry of foreign affairs, Abuja

  Feb 2013 - Dec 2013

  IT help desk assistant
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  Rtcom nigeria

  Nov 2017 - Sept 2018

  IT Support Officer

  Diagnosing and resolving a wide range of issues over the phone, e-mail, Skype promptly. Answering & responding to all calls & requests within agreed time scales and escalating calls and issues where necessary to senior managers Registration and maintaining staff bio-data on the human resources management/payroll software.Monitoring and creation of daily logs, reports, inventory in respect to helpdesk issue, network devices and supplies, prepare training manuals.

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  Briclinks Africa

  Oct 2019 - Apr 2022

  Customer Service Manager

  Reduced customer complaint rate by giving prompt attention to issues with positive feedbackEngage current or new customers on the services we provide, process, requirements and general company informationWrite minute of held meetings and prepare memos, timesheets, reports and proposals

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  Remote Internship in International Development at Dataville Research LLC

  May 2020 - May 2020

  Intern

  Introduction to Global DevelopmentHow to Break into International DevelopmentData Sources in International DevelopmentSustainable Development GoalsResearch Methodology for DevelopmentMobile Data CollectionExploring Opportunities in the Development SectorTemplate DevelopmentBaseline, Midterm and Endline SurveyGPS Mapping for Development ProjectsProgramme Implementation Monitoring and EvaluationDeveloping RFPsICT for DevelopmentData Science for Social GoodFuture of Development AidTerm paper Show less

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  Work Ready Nigeria

  May 2020 - Jul 2020

  Student Intern

  1.Effective business communication2.Enterprenueral leadership3.Data analysis

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  Brainly

  Aug 2021 - Oct 2021

  Data Entry Specialist

  Extraction and updating of data to the company’s content management systemRegularly review uploaded textbooks for errors and discrepancies before submissionCompile images and formulas in company’s specified formatPerform intermittent web scrapping and compilation on google sheetsGenerate weekly reports to be submitted to the up line manager

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  Good Worths Partners Limited

  Apr 2022 - now

  Project Manager

  Managed cross functional team and stakeholder communication, and oversaw project initiation to deployment (access-controlled security doors).Co-ordinated and executed a training program for over 50 batched NNPC staff guards and received customer feedback of over 80% satisfaction.Worked as a project research assistant for a low-cost housing development government project in collaboration with family housing fund limited (FHFL).Analyse participants feedback and present visual report at the end of training programs. Show less