Hussein Kamel

Experience

• 

  Americana Restaurants

  Jul 2007 - May 2014

  • Manage restaurant’s good image and suggest ways to improve it• Control operational costs and identify measures to cut waste• Train new and current employees on proper customer service practices• Respond efficiently and accurately to customer complaints• Appraise staff performance and provide feedback to improve productivity • Training the team members with any programs executed.• Monitoring the cost.• Preparing daily reports for company.• Achieving the customer needs.• Resolve customer complaints. • Processing invoices.• Order taker.• Cash management.• Distribute the order to deliver.• Handling the sales(Cash)• Chick the orders (making sure that the correct food items are delivered).

  • Assistant Manager

    Feb 2012 - May 2014

  • Shift Supervisor

    Aug 2009 - Feb 2012

  • Cashier

    Jul 2007 - Aug 2009
• 

  Al Masaood

  Jun 2014 - now

  Treasury Department

  • Accept payments by cash, credit cards and checks from customers for repairs, parts, and other services.• Refund customer payments for unused parts or other reasons in accordance with supervisor direction or company policy.• Record receipts, delivery of change and other transactions throughout the shift.• Reconcile payments received with invoiced amounts and prices of parts.• Schedule and service appointments.• Explain service technicians’ recommendations, repairs and other actions to customers.• Direct customer calls to the desired or appropriate department.• Answer customer questions about vehicle problems, the status of repairs, and hours of operation.• Keeping track of all payments and expenditures, including payroll, purchase orders, invoices, statements, etc.• Reconciling processed work by verifying entries and comparing system reports to balances.• Maintaining historical records.• Continuing to improve the payment process.• Record Keeping and Help Retrieve data.• Support the accounts department in preparing statements and reports.• Prepare financial and administrative reports for the head office.• Preparing balance sheets• Processing invoices Show less