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Debasis Datta

Debasis Datta

Service Advisor

Followers of Debasis Datta2000 followers
location of Debasis DattaDurgapur, West Bengal, India

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  • Timeline

  • About me

    Area Service Manager at Royal Enfield || Ex Piaggio Vehicles Pvt. Ltd || Learner || Automobile Enthusiast

  • Education

    • M.C.K.V Institutes Of Engineering

      2009 - 2013
      Engineer’s Degree Automobile Engineering

      Activities and Societies: Was Captain of Departmental Wall Magazine Saprk-Zen Had Got Full Free StudentshipCompleted B Tech in Automobile Engineering with Passion

    • Bishnupur High School

      2007 - 2009
      High School Science

  • Experience

    • Toplink Motors Pvt. Ltd. (Authorized Dealership of Toyota Kirloskar Motors )

      Jul 2013 - Mar 2015
      Service Advisor

      Job Responsibilities:Customer Service.Receive and Greetings the Customers.Receive and Check up of his/her vehicles and accordingly Repair Order prepare.Advise require Services to his/her vehicles.Promote different VAS , Accessories and other available services.Estimates Prepare of different vehicles.Service Work Quality check.Invoice Prepare and describe to the customer.Vehicle delivery.Relation Building with Customers.Targets Achievements.

    • Titan Moto Corp (Authorized Dealership of Nissan Motors India Pvt Ltd.)

      Mar 2015 - Dec 2015
      Service Manager

      Helped the Dealership to complete set up and run the different departments of service properly and implementing the SOPs provided by NMIPL.Fully Responsible for whole After Sales Departments.Trained the employees (Service and Customer Relation Department) so that they can perform to give Quality Service and Achieve the Goals set by the Company.Personally supervise each and every department of the service so that every operation can run smoothly.High level of Target Achievements, hence improving the market value of the Company.Responsible to create a Friendly atmosphere for the Customer.Customer Relation Management.Arrange and Execution different types of Employee Engagement Activities on week ends.Motivator to the Service Team. Show less

    • Atul Auto Ltd.

      Dec 2015 - May 2018
      Service Engineer

      Technical Service Support to Dealers Customer Satisfaction Level Maintain.Customer Relationship Management.Dealership DevelopmentDealer Operation Management.Dealer SupportManpower Training and Grooming.After Sales Marketing Activities arrangement and executions.

    • Atul Auto Ltd.

      Jan 2019 - Feb 2020
      Service Engineer

      Technical Service Support to Dealers Customer Satisfaction Level Maintain.Customer Relationship Management.Dealership DevelopmentDealer Operation Management.Dealer SupportManpower Training and Grooming.After Sales Marketing Activities arrangement and executions.

    • Piaggio Vehicles Pvt. Ltd.

      Feb 2020 - Aug 2022
      Assistant Manager Customer Support

    • Royal Enfield

      Aug 2022 - now
      Area Service Manager

  • Licenses & Certifications

    • CATIA from CDD Centre

      CADD Centre Training Services Pvt Ltd.