James Kappatos

James Kappatos

Assistant Manager/Expeditor/Server

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location of James KappatosGreater Boston

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  • Timeline

  • About me

    Account Manager - Customer Success - Integrate

  • Education

    • Lasell University

      2016 - 2020
      Bachelor's degree Communications Public Relations GPA: 3.9/4.0 Summa Cum Laude

      Activities and Societies:

  • Experience

    • The Egg & I Restaurant (Family Owned Local Business)

      Jan 2015 - Sept 2019
      Assistant Manager/Expeditor/Server
    • Tortilleria Mi Niña

      Oct 2016 - Oct 2017
      Demo Sales Specialist

      As a Demo Sales Specialist at Tortilleria Mi Niña, I acted as the face of the company representing our products. I was responsible for representing the brand as an ambassador for Tortilleria Mi Niña. My goal was to educate our customers, build relationships with store staff and get people excited about our unique and authentic tortilla chips.

    • Lasell University

      Sept 2018 - May 2020

      President 2018 - 2020Student Government Association, Lasell University Newton, MA-Served as the representative voice of the student body within and outside the institution-Organized and executed campus-wide events to promote unity and school spirit -Delegated tasks and worked collaboratively with students, faculty, and staff to accomplish institutional initiatives and goalsInstagram: https://www.instagram.com/lasellsga/?hl=en Show less

      • Student Government Association President

        May 2018 - May 2020
      • Vice President of Public Relations Alliance

        Jan 2018 - May 2020
      • Blue Key Society Ambassador

        Sept 2018 - Apr 2020
    • DPA Communications

      Jan 2019 - May 2019
      Public Relations Intern

      As a Public Relations Intern at DPA Communication I provided support to Account Executives and Coordinators by conducting research, compiling press coverage and activity reports. Additionally, I assisted in the creation of event listings, press releases, media advisories and pitches for accounts in the Boston area. Some of the clients worked with include, Kanes Donuts, Edible Arrangements, Inspired Technology and Communications, and ArtWeek produced by the Boch Center.

    • Integrate

      Mar 2021 - now
      • Account Manager - Customer Success

        Jun 2024 - now
      • Enterprise Customer Success Manager

        Mar 2023 - Jul 2024
      • Associate Customer Success Manager

        May 2022 - Mar 2023
      • Associate Campaign Manager

        Mar 2021 - May 2022
  • Licenses & Certifications

    • Certified Customer Success Manager (CCSM) Level 1

      SuccessHACKER
      Aug 2022
      View certificate certificate
    • Certified Customer Success Manager (CCSM) Level 2

      SuccessHACKER
      Jun 2023
      View certificate certificate