Ted Mai

Ted Mai

Banquet Supervisor - Hotel de l'Opera Hanoi

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location of Ted MaiHo Chi Minh City Metropolitan Area

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  • Timeline

  • About me

    Organizational Agile Coach - Training Manager

  • Education

    • Skymates Aviation Academy

      2014 - 2015
      Aircraft Pilot (Private)
    • Swiss Hotel Management School

      2006 - 2010
      Higher Diploma in Hospitality and Events Hospitality Administration/Management
  • Experience

    • Accor

      Feb 2010 - Jan 2011
      Banquet Supervisor - Hotel de l'Opera Hanoi

      Worked as a Banquet Supervisor, specializing in Food & Beverage for banquets during the pre-to-soft and grand opening of the hotel.

    • Emeralda Management Group

      Feb 2011 - Jun 2012
      Food and Beverage Manager

      Pre-Opening four star resort managed by Epi[k]urean with 172 guest accommodations in villa style, two restaurants, three bars and banquet hallswww.emeraldaresort.com / www.epikurean.com Hand-over, maintain and develop the concept of outlets in the property.Setup Service standards and operating procedures.Work with technical support and IT to set up SMILE POS system for all outlets. Work with Finance department to create Budget forecast and Revenue forecast of F&B department.Interviewing, recruiting and managing of subordinates managers in the F&BdepartmentWork closely with the Head Chef to minimize cost, maximize pro t and a work- owbetween the service and culinary teamAttend daily briefing for F&B departmentReport to the General Manager and owners of daily operations of the all outlet,pro t and loss, sta turn-over, current and future promotions for F&B departmentSet up SOPs and apply trainings to associates. Management of daily operations of the department during its soft opening period Show less

    • Banyan Tree Hotels & Resorts

      Aug 2012 - Apr 2014
      Outlet Manager

      Angsana Lang Co, a five-star hotel within an integrated compound of Laguna Lang Co with 220 rooms, suites, and lofts with three main restaurants, one outdoor bar and one pool bar.

    • Skymates, Inc.

      Jun 2014 - Sept 2015
      Graduate Student
    • FLC Luxury Resort and Spa Quy Nhon

      Mar 2016 - Apr 2017
      Food and Beverage Manager
    • Pernod Ricard

      Jun 2018 - May 2021
      National Sales Trainer
    • SABECO - Saigon Beer Alcohol Beverage Corporation

      Jun 2021 - Jul 2022
      Commercial Excellence Manager
    • Propio Language Services

      Jan 2023 - now
      Medical Interpreter
  • Licenses & Certifications

    • Master in Agile Coaching

      Alison
      Jun 2024
    • Private Pilot License

      Federal Aviation Administration
      Jun 2015
    • Higher Diploma in Hospitality and Events

      Swiss Hotel Management School
      Feb 2009