Ted Mai

Experience

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  Accor

  Feb 2010 - Jan 2011

  Banquet Supervisor - Hotel de l'Opera Hanoi

  Worked as a Banquet Supervisor, specializing in Food & Beverage for banquets during the pre-to-soft and grand opening of the hotel.

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  Emeralda Management Group

  Feb 2011 - Jun 2012

  Food and Beverage Manager

  Pre-Opening four star resort managed by Epi[k]urean with 172 guest accommodations in villa style, two restaurants, three bars and banquet hallswww.emeraldaresort.com / www.epikurean.com Hand-over, maintain and develop the concept of outlets in the property.Setup Service standards and operating procedures.Work with technical support and IT to set up SMILE POS system for all outlets. Work with Finance department to create Budget forecast and Revenue forecast of F&B department.Interviewing, recruiting and managing of subordinates managers in the F&BdepartmentWork closely with the Head Chef to minimize cost, maximize pro t and a work- owbetween the service and culinary teamAttend daily briefing for F&B departmentReport to the General Manager and owners of daily operations of the all outlet,pro t and loss, sta turn-over, current and future promotions for F&B departmentSet up SOPs and apply trainings to associates. Management of daily operations of the department during its soft opening period Show less

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  Banyan Tree Hotels & Resorts

  Aug 2012 - Apr 2014

  Outlet Manager

  Angsana Lang Co, a five-star hotel within an integrated compound of Laguna Lang Co with 220 rooms, suites, and lofts with three main restaurants, one outdoor bar and one pool bar.

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  Skymates, Inc.

  Jun 2014 - Sept 2015

  Graduate Student
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  FLC Luxury Resort and Spa Quy Nhon

  Mar 2016 - Apr 2017

  Food and Beverage Manager
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  Pernod Ricard

  Jun 2018 - May 2021

  National Sales Trainer
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  SABECO - Saigon Beer Alcohol Beverage Corporation

  Jun 2021 - Jul 2022

  Commercial Excellence Manager
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  Propio Language Services

  Jan 2023 - now

  Medical Interpreter