Neerpal Singh

Experience

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  HP

  Feb 2007 - Dec 2009

  Senior Salesforce Consultant/ Team Lead

   FRD Review  Technical Design Document Understanding/Review  Writing code in Salesforce.com using Apex Language (Trigger, Apex Class, Batch Job and Test class) Customizing the page using Visual Force as per the requirements. Merging the objects/code across different salesforce systems within AES  Compiled the Test Scripts for CPC project using the FRD  Writing Test Scripts for CRL project using the FRD  Executed Test Scripts/Captured Test Results  Documenting Compliance Review Process functionality Data Migration using Apex Data Loader Migration Process through Eclipse Tool Provided Live Production Support by creating test classes for the Triggers and assisting Project Mangers with the deployment on the production org.  Debugging the Scontrols and extending the functionality based on the requirements. Show less

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  IBM Global Services

  Jan 2010 - Jun 2013

  Senior Salesforce Consultant/ Team Lead

   Worked on customer requirement for enhancement using APEX and Visual Force Page. Performing minor enhancements which include Page layout changes, creation of custom objects and buttons, sharing settings changes, creation of validation rules and workflows. Participating in regular system maintenance activities and co-ordinate monthly/quarterly releases for bug fixes and enhancement change requests. Experienced with setting up and configuring Salesforce workflows, roles / profiles, triggers, validation rules, Data Loader, etc.  Experienced in Salesforce (SFDC) CRM end to end implementation Configuration of the sandbox to hold the required data and effective implementation of workflow and approval processes. Creation of objects/fields, tabs, workflows, validation rules and Approval Process Implementing Approval Process through Apex API Customizing the page using Visual Force as per the requirements. Writing code in Salesforce.com using Apex Language (Trigger, Apex Class, Batch Job and Test class) Migrating the code from Development to Test and to Production environment using Eclipse or Change sets Participated in the Salesforce.com Single Sign On configuration project. Mentor new team members in the project. Show less

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  HCL Technologies

  Jul 2013 - Aug 2014

  Senior Salesforce Consultant/ Team lead

  Worked on customer requirement for enhancement using APEX and Visual Force Page.➢ Performing minor enhancements which include Page layout changes, creation of custom objects and buttons, sharing settings changes, creation of validation rules and workflows.➢ Participating in regular system maintenance activities and co-ordinate monthly/quarterly releases for bug fixes and enhancement change requests.➢ Experienced with setting up and configuring Salesforce workflows, roles / profiles, triggers, validation rules, Data Loader, etc. ➢ Experienced in Salesforce (SFDC) CRM end to end implementation➢ Configuration of the sandbox to hold the required data and effective implementation of workflow and approval processes.➢ Creation of objects/fields, tabs, workflows, validation rules and Approval Process➢ Implementing Approval Process through Apex API➢ Customizing the page using Visual Force as per the requirements.➢ Writing code in Salesforce.com using Apex Language (Trigger, Apex Class, Batch Job and Test class)➢ Migrating the code from Development to Test and to Production environment using Eclipse or Change sets Show less

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  Cognizant

  Sept 2014 - Nov 2017

  Salesforce Project Manager/ Solution Architect

   Supervised the project management and procurement teams to maximize the customer’s ROI and enhance the company’s revenue and protect the bottom line. Acted as primary day-to-day point of contact for the client and the operational aspects of the project Responsible for day-to-day service delivery quality including technical design, implementation quality, project management and procurement. Responsible for providing technical solutions to meet the requirement, involved in project cost estimations and resource planning. Conducted client demos for sign off  Managed personnel, timeline, budget, expenses, and status reports  Provided assistance with solution architecture and design Performed hands-on configuration of Salesforce development items Assisted with SIT and UAT as needed  Developed and conducted train-the-trainer and end user training sessions  Experienced with setting up and configuring Salesforce workflows, roles / profiles, triggers, validation rules, Data Loader, etc.  Experienced in Salesforce (SFDC) CRM end to end implementation  Writing code in Salesforce.com using Apex Language (Trigger, Apex Class, Batch Job and Test class) Code review and Migrating the code from Development to Test and to Production environment using Eclipse or Change sets Creating a change management and release process for enhancements, UI modifications, and administration. Show less

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  Accenture in India

  Nov 2017 - now

  Salesforce Solution Architect | Salesforce Delivery Manager | Salesforce Program Manager

   Neerpal has more than 15 years of experience in the Information Technology Industry of which, more than 12 years were spent as Salesforce solution architect and CRM consultant with focus on SaaS (Software as a Service) architecture and SFDC (Salesforce.Com) Currently working as Salesforce Delivery Manager and Application Architecture with hands-on experience ranging from business and requirements analysis, process improvement, configuration, solutions architecture, Application designing, development, implementation, training and Scrum master in Salesforce Technology. Sales Cloud, Service Cloud, CPQ, Sharing and Visibility Designer, Development Lifecycle and Deployment Designer, PD1, Salesforce ADM 201, App Builder,  ITIL & COPADO certified Administrator and Developer and Agile, DevOps Trained. Expertise in providing the best DR and Data Archival Solutions using OwnBackup tool. Manage the discovery phase and the full SDLC for a portfolio of projects that included integrations, customizations and enhancements to the Service and Sales Cloud with a regional rollout for clients. Led the end-to-end delivery of a Salesforce.com projects which involve planning, assessment, design, developing, integrating, testing and deploying a Salesforce.com for Service Cloud and Sales Cloud. Create project plans with detailed task distribution and execute projects using Agile as well as Waterfall methodologies to ensure the project is delivered on time and beyond customer expectations. Manage a deployment project to handle the integration of legacy platforms to Salesforce.com (including user and license administration / troubleshooting / data migration). Facilitate Agile/Scrum meetings and served as the Scrum Master (using Agile tools Version One, JIRA and ServiceNow) to oversee internal developers and vendors’ issues to address customer needs and project requirements in a quick turnaround time. Show less