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Luckyboy Matlhare

Luckyboy Matlhare

Collections Clerk

Followers of Luckyboy Matlhare102 followers
location of Luckyboy MatlhareCity of Johannesburg, Gauteng, South Africa

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  • Timeline

  • About me

    Technical Support Professional at Cash Connect South Africa

  • Education

    • Cornerstone

      2009 - 2010
      Call center certificate Customer Service Support/Call Center/Teleservice Operation

    • Madiba Comprehensive School

      2004 - 2008
      Business/Commerce, General

      Activities and Societies: ANC Youth League, Nape Phadi Branch

  • Experience

    • DCC Technologies (Pty) Ltd

      Jul 2010 - Apr 2011
      Collections Clerk

    • Telkom

      Nov 2011 - Oct 2013
      Call Center Representative

      What an experience i got from this company.

    • Digicall Assist

      Aug 2015 - Sept 2018
      Case Manager

    • Connect Group South Africa

      Apr 2019 - now
      Technical Support Professional

      Dealing with high end calls in a fast paced environment where our department is more like the hub of the business. We need to understand each and every business function to well service our clients. Attentive listening is always the order of the day and your work needs to be immaculate. Dealing with such big retail giants and their moneys you need to always give it your all. We practice first call resolution where most of our clients are so happy so that is also being client centric.

  • Licenses & Certifications

    • Inbound Call Center Certificate