
Antoinette P.
Database Information Clerk

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About me
Certified Medical Administrative Assistant, Front Desk, Patient Services Representative, Certified Electronic Health Records Specialist
Education

Delaware Technical Community College
2020 - 2020Health Services/Allied Health/Health Sciences, GeneralAllied Health, Office Administration
Experience

PeopleShare
Apr 2013 - Dec 2015Database Information Clerk• Manage front desk multi line telephone system, greet visitors and vendors • Provide administrative support for multiple high-level office staff members • Perform general office duties including filing, scanning, and faxing of pertinent documents • Assist the Cash Management Department in posting payments and reconcile discrepancies • Review, verify, and update customer account information • Recruiting and scheduling interviews for the Vice President

Waterlogic USA
Jan 2016 - May 2017Data Administrator• General Administrative duties which include cross-referencing archive, and retrieval of files. • Data entry of rental contracts for beverage equipment, beverage products and services. • Verify the accuracy of customer account information and follow up on discrepancies. • Submit billing invoices for equipment rentals, product purchases, and service repairs. • Transfer and track inventory rental equipment between multiple warehouses. • Top performer recognition

Placers
Nov 2017 - Feb 2018Front Lobby Receptionist• Responsible for opening and closing the main entrance to the building • Operate multi-line switch board, and monitor any alarms, ensure clean workspace • Administrative duties which includes greeting clients, contractors, and employees • Issue visitor ID badges, confidentiality agreements, and employee replacement badges • Reserve conference rooms, order meals, issue vending machine refunds • Reconcile monthly meal expenses on the Concur Solutions report

Robert Half
Mar 2018 - Oct 2018Office Clerk/Receptionist• Manually sort, batch, and match billing and shipping invoices • Manually file all invoices via contractors and business affiliate names • Retrieve invoices for research • Administrative duties which includes greeting clients, and support office staff • Operate multi-line switch board and relay messages • Maintain visitor sign in/out log book

Cadia Healthcare
Oct 2018 - Oct 2019Admissions/ Administrative Assistant• Managed multi line telephone system, triage calls, process mail and deliveries• Schedule interviews, process paperwork for admissions and new employees• Prep and process admissions paperwork and utilize Navinet to verify eligibility and benefits• Manage employee lunch funds, petty cash, and vending machine reimbursement

Cadia Healthcare
Oct 2019 - nowFront Desk Receptionist• Greet residents, guests, and vendors.• Answer, route and direct calls using a multi line telephone system• Obtain and assist with confidential new patient credentials and authorizations • Sort, file, mail, copy, fax, scan documents, send and receive mail packages• Assist H.R. with scheduling interviews, and prepare new hire paperwork • Manage employee lunch money, vending machine reimbursement

Delaware Imaging Network
Sept 2020 - nowPatient Service Representative• Greet all patients and visitors in a friendly professional manner.• Verify and update all patient demographics.• Collect and verify all insurance information.• Ensure that all referrals and authorizations are obtained• Utilize a multi-line phone system, fax machine, printer, copier, and scanner.• Scan and upload documents to patient electronic medical record.• Schedule, cancel and reschedule patient appointments as needed.• Collect co-payments and deductibles • Ensure confidentiality of patient records.• Maintain a neat and clean work environment Show less
Licenses & Certifications

Certified Medical Administrative Assistant (CMAA)
Delaware Technical Community CollegeMar 2020
Certified Electronic Health Record Specialist (CEHRS)
Delaware Technical Community CollegeMay 2020
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