Emelda A F - Network Engineer

Experience

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  D-VoiS Communications Private Limited (Formerly D-VoiS Broadband Pvt. Ltd.)

  Feb 2018 - Oct 2021

  Network Engineer

  • Working on the incidents. • Coordinating with the field and TAC team for basic troubleshooting the issues. • Monitoring the interface network status through some of the tools such as Everest NMS, Cacti. • Basic troubleshooting and resolving the issues at the client end. • Remotely accessing the GPON devices to check the status of working along with it configuring the GPON devices. • Providing L1 support and troubleshooting to resolve the issues. • Following up the tickets until it is closed. • Preparing the reports about the incidents Show less

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  NTT Global Data Centers and Cloud Infrastructure, India

  Sept 2021 - now

  Alarm Monitoring Engineer