Anthony Corsino

Experience

• 

  America Reads, P.S. 64/Robert Simon Elementary School

  Sept 2004 - May 2007

  Classroom Aide

  • Facilitated daily classroom operations, including organization and management• Contributed to the planning and implementation of lessons• Instructed children individually, in small groups, and as a class in the areas of math, reading, writing, phonics, science, and geography• Administered evaluations and assessments to track student progress in areas of reading and math• Coordinated communication between teachers and parents regarding classroom issues• Participated in a range of meetings with members of the administration and parents regarding curriculum and progress of individual students Show less

• 

  Regus Business Centre

  Aug 2007 - May 2010

  Client Service Representative

  • Provided a range of administrative support including creating presentations, internet research, assisting in the contacting of prospective clients, creating and distributing marketing material, providing offsite support at client events• Acted as meeting coordinator for both in-house and walk-in clients• Handled incoming and outgoing mail/faxes/packages for 80+ businesses• Organized purchasing for the centre and clients• Maintained professional appearance of the centre• Oversaw daily charges to clients, and assisted with monthly billing of services rendered• Introduced new organizational methods to increase efficiency Show less

• 

  Harvard Business School Executive Education

  May 2010 - now

  • Manage two program coordinators while planning and delivering a diverse portfolio of custom and open enrollment Executive Education programs in Boston and other global destinations• Take an active role with respect to the professional development and growth of program coordinators on my team• Act as primary liaison for all internal and external program stakeholders, including custom clients, vendors, faculty members, program portfolio directors, and staff from various departments across Harvard Business School and Harvard University• Serve as escalation point for faculty, client, and participant concerns as they arise during any point of the planning or delivery of a program• Handle a variety of last-minute program changes in real time, including medical, weather, and emergency situations• Facilitate a seamless faculty and participant program experience while maintaining the highest level of customer service • Oversee financial tracking of all program-related expenses internally, and prepare detailed bill-back invoices for custom clients Show less • Ensured the efficient and effective delivery of Executive Education programs both onsite in Boston and in other global destinations• Served as the main contact for program participants prior to programs, distributing relevant logistical information, and responding to all participant inquiries• Liaised directly with global corporate clients before, during, and following programs to ensure that all client needs, participant expectations and HBS standards were met or exceeded• Worked with HBS and associated faculty to organize program schedules, obtain course materials, and support various simulations and exercises• Coordinated with various in-house departments (operations, catering, A/V) and outside vendors (hotels, restaurants, transportation services) to arrange all logistical matters• Created individual program websites and maintained internal databases with pertinent course information, including schedules, assignments, and participant biographies• Participated in multiple departmental committees to review and revise internal procedures and documents• Served as a mentor to a new coordinator in Executive Education and assisted in the training of multiple new hires • Oversaw the hiring and served as direct supervisor for departmental internsIn addition to my role in Executive Education, I also served as a Program Manager for the Global Experience Office during the 2012-2013, 2013-2014, 2014-2015, and 2016-2017 academic years:• Supported HBS faculty and 30-60 MBA candidates in preparation for a global immersion• Travelled abroad to multiple cities in China, Japan, Brazil, and the Philippines with faculty and MBA candidates to coordinate all in-country logistics with local service providers and remote GEO staff Show less

  • Associate Director, Program Operations

    Jul 2023 - now

  • Assistant Director, Program Operations

    Sept 2021 - Jul 2023

  • Senior Program Manager

    Jan 2015 - Sept 2021

  • Senior Program Coordinator

    May 2010 - Dec 2014