Astrolene Renze

Experience

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  Medscheme Administrative Services

  Jun 1999 - Mar 2003

  Special Projects Administrator

  Compiling medical cases for the Medical Aid Board ► All administrative matters ► Working in adherence to the Medical Government Gazette ► Liaising with clients and dental practitioners ► Quotations for dental procedures ► Reconciling and processing of dental account claims ►Assisting with compiling of medical cases ► Face to face consulting

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  Telesure Group Services

  Mar 2003 - Jul 2009

  Induction training – co-ordination and facilitation ► Systems training all new staff ► Up skilling existing staff and Management ► Training new products ► Soft skills training ► Telephone audits and reports ► Designing training material ► E-Learning facilitator ►Co-ordinating & Assessing FAIS Portfolio of Evidence ► HR Administration and related functions ► Coordinating training groups ► Report writing and instructing corrective measures ► Research and modifying training material ► Maintain records and filing ►Coaching new trainers ►Employment Equity reports Show less

  • Regional Trainer \ Facilitator \ Assessor

    Jun 2005 - Jul 2009

  • Customer Services Consultant

    Mar 2003 - May 2005
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  Nelson Mandela Bay Municipality

  Aug 2009 - now

  Induction Co-ordinator

  Induction Co-ordinator ► Facilitating, developing and implementing induction manuals ► Implementing policies, instructions and procedures ► Controls and co-ordinates processes ► Integrating induction modules ► Preparing role profiles for new employees ► To make decisions and to take independent Action ► Keeping abreast of induction trends and Identifying service providers ► Identifying service providers and build working Relationships ►Logistical preparations for the sessions ►Make independent decisions and implementing Accordingly ►Interventions with the high profile presenters ►Needs analysis conducted and assessing of induction programme ►Briefing and information sessions with decision- makers ►Monthly consolidated reports to the institutional leaders & council ►Monitoring and controlling of induction expenditure against budgetary provision ►Co-ordination of work area mentoring July 09 – August 09 Siyaya Skills Institute Facilitator \ Assessor ►ABET skills facilitator ► Assessing of learner assessments ► Report writing and record keeping ► Co-ordination of learner Portfolio of Evidence ►Preparing lesson plans ► Arranging lesson activities Show less