Justin M.

Experience

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  AT&T Wireless

  May 2005 - May 2006

  Customer Service Representative

  Provided customer support for one of the largest wireless phone providers3 Distinguished Awards for overall highest call statisticsRanked one of the top ten in the call center of over 200 peopleMajor ProjectsFeatures database - As team SME for mobile devices I designed a device database that would allow team members to easily identify phone / features to faster serve customers.

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  Angleton Independent School District

  Sept 2006 - Sept 2007

  District Technician

  Managed computers and networks for High School, Support Services, and Food ServicesAssisted with operation of Active Directory, Exchange, Content Filters, Wireless, and all ServersProvided helpdesk and phone supportMajor ProjectsNetwork Restructure – Restructured the majority of network closets in the district to allow technicians to faster trace network cables and reduce cable clutter.System Imaging – Improved upon the old “ghost” imaging of pc systems adding in more driver support to allow one image to be used for a wider array of computers and also included a Microsoft sysprep which solved a lot of imaging issues that were plaguing the environment. Show less

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  Gulf Chemical & Metallurgical Corp.

  Sept 2007 - Sept 2014

  Plan, coordinate, and implement network and systems security measures to protect data, software, and hardware.Design and implement systems, network configurations, and network architecture, including hardware and software technology, site locations, and integration of technologies.Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.Managed and supported helpdesk techs along with providing end user support thru phone and email.Major AccomplishmentsVirtual Servers – Administered and coordinated the migration of 98% of company servers from MS SCVMM / remaining physical servers for 5 North American sites to VMware reducing hardware costs by 87% or over $250,000 every refresh cycle.Remote International Branch Phone System –Implemented the configuration and deployment of a Nortel SRG50 at an international remote branch office allowing for the sharing of phone system resources with the corporate office. Efforts created a 75% costs savings.Digital Signage Network – Designed and implemented the setup and configuration of a digital signage network to deliver relevant content via TV to employees throughout the plant and offices at two sites.Industrial Network Security Improvements –Directed and implemented a project to segregate the VLAN’ed networks with a redundant firewall allowing us to separate business and industrial traffic.End User Services Upgrade – Assisted with design and implementation of a global IT transformation project which standardized and replaced all users’ computers and improved security and reliability. Show less Major AccomplishmentsWireless Network Deployment – Designed and implemented an Aruba Networks wireless mesh covering the majority of the plant and office buildings. This also included a 1.5 mile point to point wireless bridge to connect an offsite warehouse with the corporate network.Remote Branch Phone System – Organized and implemented the configuration and deployment of a Nortel SRG50 at a remote branch office allowing for the sharing of phone system resources with the corporate office. Efforts created a 75% costs savings compared to original install.Virtual Servers – Managed and implemented the configuration and setup of virtualizing 90% of company servers for 4 North American sites with MS Systems Center Virtual Machine Manager.Disaster Recovery – Developed and implemented a datacenter disaster recovery plan that included datacenter backup power via UPS and onsite generator, the ability to relocate all server functions to an offsite data center in the event that offices were destroyed. This plan was followed for hurricane Ike and as a result all IT systems were fully restored within 48 hours of landfall. Show less

  • Senior Network and Systems Administrator

    Feb 2013 - Sept 2014

  • Network and Systems Administrator

    Sept 2009 - Feb 2013

  • Network Technician

    Sept 2007 - Sept 2009
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  ERAMET

  Sept 2014 - May 2017

  Network & Systems Engineer, Americas

  • Led technology restructuring efforts for North and South American units during company divestitures, optimizing costs and minimizing business impact.• Managed projects to enhance security, including internet content filtering and antivirus migration, while proactively identifying and mitigating security vulnerabilities.• Developed and implemented global reporting standards, enhancing IT performance metrics and enabling management to react effectively to trends.• Helped establish a regional IT team providing Level I-III support for the AMERICAS region, ensuring adherence to global standards and fostering collaboration between local and corporate IT units. Show less

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  Gladieux Metals Recycling

  May 2017 - Jan 2021

  IT & Security Manager

  • Managed IT infrastructure, VOIP phone system, network security, and vendor relationships to support operational needs.• Developed business-focused IT designs leveraging virtualization, cloud computing, web servers, applications, storage, content management, networking, and security solutions.• Oversaw ServiceDesk operations, ensuring efficient server and application support and providing training to internal and external clients.• Provided leadership and support to IT team members, facilitating system support and integration tasks.• Implemented ITIL best practices for system maintenance, ensuring high availability and performance monitoring. Show less

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  UnionPoint Services

  Jan 2021 - Oct 2022

  Global Information Technology Manager

  • Developed and implemented a centralized IT service center to support 11 sites, including 3 large industrial facilities

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  Postlane Partners

  Jan 2021 - Mar 2022

  Global Information Technology Manager

  • Managed the IT aspects of a 70k b/d oil refinery acquisition in Denmark and oversaw the divestment of a 23k b/d transmix facility in US as part of M&A&D activities.• Developed and implemented a centralized IT service center to support 11 sites, including 3 large industrial facilities• Lead IT operations supporting approximately 628 employees across multiple countries, ensuring seamless integration and support.• Negotiated contracts and managed vendors, optimizing approximately $4.5MM in annual IT spending. Show less

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  Gladieux Energy

  Jan 2021 - Mar 2022

  Global Information Technology Manager
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  Crossbridge Energy

  Jul 2021 - Oct 2022

  • Managed the IT aspects of a 70k b/d oil refinery acquisition in Denmark• Negotiated contracts and managed vendors, optimizing approximately $4.5MM in annual IT spending.

  • Information Technology Consultant

    Apr 2022 - Oct 2022

  • Global Information Technology Manager

    Jul 2021 - Mar 2022
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  Aleon Metals

  Apr 2022 - now

  Infrastructure Manager
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  Aleon Renewable Metals

  Apr 2022 - now

  Infrastructure Manager
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  Jefferson Enterprise Management LLC

  Apr 2022 - now

  Information Technology Manager

  • Managed technology transitions across a portfolio of companies, ensuring seamless integration and support.• Implemented a 100% cloud-based infrastructure to support rapid growth of startup operations with satellite industrial plants.• Developed corporate video conferencing standards post-COVID to enhance communication efficiency and reduce travel.

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  Gladieux Metals Recycling

  Apr 2022 - now

  Infrastructure Manager

  • Manage Operational and Information Technology teams, in addition to overseeing Health, Safety, and Security personnel.• Serve as a key member of the corporate leadership advisory team, contributing to strategic decision-making.• Lead safety and emergency response teams, ensuring readiness and compliance with industry and regulatory standards.• Successfully maintained departmental budgets 50% below annual spend, supporting a multiyear industrial plant rebuild project while meeting or exceeding prior service levels. Show less

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  Alden Group Renewable Energy

  Apr 2022 - now

  Information Technology Manager

  • Implemented a 100% cloud-based infrastructure to support rapid growth of startup operations with satellite industrial plants.