Lakisha P.

Lakisha P.

Asst Mgr/ Compliance Spec

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location of Lakisha P.Dallas-Fort Worth Metroplex

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  • Timeline

  • About me

    IT Client Request engineer/ IT Lifecycle Implementation

  • Education

    • Capella University

      2020 - 2024
      Master of Technology - MTech Information Technology Master's

      Activities and Societies: Survivor on purpose breast cancer support organization Capella University's Master's program is an intensely riggerously self taught program.

    • Capella University

      2019 - 2020
      Master of Arts - MA Project Management Graduate Master's project mgmt certificate

      Activities and Societies: Member of The National Society of Leadership and Success Capella University selectively honors for nomination due to my 3.8 Graduate school gpa and my completion of 1 A IT, 7 project mgmt courses with 6 A's and unfortunately 1 B. I am still in graduate school with NSLS supports leadership in your professional life. It provides further education traininfg from top companies. This includes paid interns, company internal training and possibly recruitment.

    • The University of Kansas

      2001 - 2003
      Bachelor of Arts - BA International and Intercultural Communication 3.2

      Activities and Societies: Gospel Voice Choir

    • Arizona State University

      1991 - 1993
      Bachelor of Architecture - BArch
  • Experience

    • Young Mgmt

      Jun 2001 - Nov 2003
      Asst Mgr/ Compliance Spec

      elderly and disabled HUD housing

    • Accounting/Property Mgmt

      Aug 2003 - Nov 2010
      Property Management

      Accounting/Asset Management · Working knowledge of accounting processes: Coding/ Authorizing invoices, Payables and Receivables, create/post batches to G/L. etc · Develop weekly and monthly variance reports: exporting and importing reports with HUD's Database · Primary contact on site with excellent interpretation of financial documents, as well as, management of most financial needs: audits general ledger, resolve allotment issues, payables · Liaison between the financial department and the cliental, contractors and vendors. Show less

    • Alpha Mgmt

      Nov 2004 - Apr 2005
      Rehab Consultant

      HUD rehab construction housing

    • WCW Property Management

      Apr 2005 - Jul 2006
      Property Mgr

      HUD subsidize housing

    • Picerne Military Housing

      Aug 2006 - Oct 2008
      Neighborhood Asst Mgr/Fin. Liaison

      privatized military housing

    • Quantum Real Estate Mgmt

      Dec 2008 - Aug 2010
      Asst Mgr/Fin. Liaison

      HUD subsidize housing Ensure that vendors are aware of methods of implementing and coordinating changes throughout a migration as well as successful test criteria and recovery of change if not successfu

    • Search4U.com

      Jan 2010 - Jan 2010
      Member
    • Verizon Enterprise Solutions

      Nov 2010 - Dec 2020

      Client Request Engineer | Verizon Business | 09/2018 - 12/2020 This position reinvents the knowledge learned as a Lifecycle Implementation Manager to the pre-project phase. It begins with the business case and initial pre-planning and discovery concept as a formal document plan.Overseeing the initial framework for discovery, documentation, review and engagement of a client with the Account Manager and Solution Architect. As a team we provide numerous network design options to provision the new expansion or support their client required IT network infrastructure. These Architectural designs are compatible applications for existing data products applications and present more advanced development products to their existing supportive data network.Engage the client’s own IT engineers to develop a custom solution that will support the growth of their current, new, or mitigated takeover network to transition to execute the approved planning for their network. Additional 20 years MS office skills gain from 10 years of experience employee at Verizon medium and 10 years in property management in Real Estate law and Portfolio asset managementExceptional knowledge from work and educational experience in the 11 years of IT Project Management implementation lends to my process stages using the appropriate principle approved from the Sponsor and stakeholders business case transformed to the initial planning. My PM work experience was obtained through 11 year’s working with Verizon Business Data Product Project Management organization, as well as my educational knowledge earned from Capella University Master’s PM graduate certification. The Capella educational projects range from principles ranging from waterfall, hybrid principles to Agile. All of my on the job training and education has afforded me the exceptional knowledge and practicality that strengthens my ability to work Show less Establish and lead recurring meetings for each of the phases of the project program – from Discovery through support of Migration Planning, Execution and Closure. Ensure that vendors are aware of methods of implementing and coordinating changes throughout a migration as well as successful test criteria and recovery of change if not successful.Manage all interior department’s downstream for awareness and productivity to provision and design data products from planning until completion of design provisioning and testing until activation of service. become the conduit for Migration Planning and Migration Execution teams to ensure vendors have a vested interest in migration success.Engage all necessary organizations to build an effective team. This would include client facing organizations, engineering organizations, technical teams, data center teams and local telecommunication vendors that assist in the operation with success of the completion goal/service expected. Manage and/or oversee the resolution of data and rate management issues throughout various departments Primary focus will be on ‘near real time transactions’ between service providers and us. In addition, file transmissions of data between us and service providers will need to be planned for: new file transmission technology and architecture, planning for testing/transition to new technology.This role will effectively transition into Migration Execution once the scope of this effort is fulfilled. Coordinate with technical teams for delivery, configurations, and validation of new connections. Provide standard expected project management services: a) Tracking and publishing progress, delays, roadblocks, b) Provide ongoing status updates to program team and executive leadership, c) escalate issues, gaps or delays to appropriate leadership that Show less Drive these teams to plan and implement for all necessary connectivity from planning to activation for a client’s infrastructure needs from existing connectivity, shared connectivity through the managed NOC to established new product implementation. While managing the project's operational workflow of efficiency, and additional capacity for forecasted growth.Stakeholders meeting or weekly unless business needs relate to fewer operational scheduled appointments. Essential Job Responsibilities:• Experience in Network Provisioning including Telco providers• Ability to communicate effectively with Service Providers and Clients• Ability to hold others accountable• Ability to escalate issues• Work with minimal direction• Strong knowledge of telecommunications (WAN circuits)• Provisioning and Capacity• Test and Turn up• Strong knowledge of IT Networking Organizations and Responsibilities• Network Engineering Principles (Routing, Firewalls)• WAN Engineering Principles (DNS/ Manage Services)• Strong knowledge of communication protocols• TCP/IP/ ATM/ MPLS• Ethernet DS1/T1/DS3/OC12/E1/10-100Gig• Knowledge of SIG RRO and Remote Cloud solutions• Strong knowledge of Windows• Network interfaces/Port and socket connections knowledge• Excellent interpersonal, verbal, and written communication skills.• Strong organization skills and attention to detail.• Proven project management experience• Working knowledge of – MS Office• Strong team skills Show less

      • Client Request Engineer

        Sept 2018 - Dec 2020
      • Lifecycle Implementation Manager

        Oct 2013 - Sept 2018
      • Sr Analyst- Order Mgmt

        Nov 2010 - Oct 2013
  • Licenses & Certifications

    • ITIL Foundation Level

      ITIL Certified
    • ARM

      IREM Maryland Chapter
      Nov 2006
    • Master's Certification in Project Management

      Capella University
      Oct 2019