
Antoinette Hinrichsen

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About me
VP, Service Model Design & Transformation Team Lead
Education

La Salle Catholic College Preparatory
-High School Diploma
Babson College
-Bachelor of Science Business Management, Marketing, & Global and Regional Studies Magna Cum Laude
Experience

IBM
Jul 2014 - Jun 2019Senior Consultant
Jun 2016 - Jun 2019Consultant
Jul 2014 - May 2016

IBM iX
Jul 2019 - Sept 2021Managing Consultant
Fidelity Investments
Sept 2021 - nowVP, Service Model Design and Transformation Team Lead
Feb 2024 - nowVice President of Distribution Transformation
Jan 2024 - Mar 2024Director Of Product Development
Sept 2021 - Jan 2024
Licenses & Certifications
- View certificate

Scrum Master Certified (SMC)
Scrum AllianceMay 2019 - View certificate

Enterprise Design Thinking Coach
IBMApr 2018 
IBM Design Thinking Co-Creator
IBMJun 2017
Financial Markets Insights & Solutions (Silver)
IBM- View certificate

IBM Blockchain Essentials
IBMJun 2018 - View certificate

Enterprise Design Thinking Advocate
IBMNov 2019 - View certificate

Energy & Utilities Industry Foundations
IBMFeb 2020 - View certificate

Financial Markets Industry Foundations
IBMAug 2018 - View certificate

Cognitive Practitioner
IBMFeb 2018 - View certificate

Enterprise Design Thinking - Team Essentials for AI
IBMFeb 2020
Honors & Awards
- Awarded to Antoinette HinrichsenRising Star - Fidelity 2024 Leadership Awards Fidelity Investments Mar 2025 Selected for exemplifying excellence across Fidelity Brokerage Client Services, Fidelity Wealth Investment Advisor Group, and Investor Services
- Awarded to Antoinette HinrichsenTeam of the Year - Fidelity 2024 Leadership Awards Fidelity Investments Mar 2025 Led SPS 1-2-3 Role Design work, which was honored for excellence amongst teams in Fidelity's Brokerage Client Services, Fidelity Wealth Investment Advisor Group, and Investor Services.
- Awarded to Antoinette HinrichsenPI Distribution Leadership Award, Excellence in Action Award, RCBX Fidelity Investments Oct 2022
- Awarded to Antoinette HinrichsenIBM Essential Award IBM May 2019
- Awarded to Antoinette HinrichsenIBM Manager's Choice Award 2019 IBM May 2019 Manager's Choice award given for exhibiting the IBM core value of "Unite to get it done now"
- Awarded to Antoinette HinrichsenIBM Manager's Choice Award 2018 IBM Jun 2018 Put the Client First
- Awarded to Antoinette HinrichsenIBM Manager's Choice Award 2017 Paul Beaulieu Jun 2017 Received award for demonstrating the IBM practice of putting the client first.
- Awarded to Antoinette HinrichsenGBS Service Excellence Award Jean Glowacki Jun 2016 Award for leadership skills as the social communications lead, coordinating across a global team.
- Awarded to Antoinette HinrichsenIBM Manager's Choice Award 2016 Jean Glowacki Jun 2016 Received Put the Client First award for work developing client material, methodology documents, and facilitated workshop sessions
Volunteer Experience
Bank of America Student Leader Intern
Issued by Habitat for Humanity Portland/Metro East
Associated with Antoinette HinrichsenKeyPal Program Volunteer
Issued by Cambridge Public Schools on Sept 2014
Associated with Antoinette HinrichsenBig Sister
Issued by Big Brothers Big Sisters on Jan 2009
Associated with Antoinette HinrichsenVolunteer Mentor
Issued by Strive For College on Aug 2015
Associated with Antoinette Hinrichsen
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