Gabriella Rangel J. Bida

Experience

• 

  LATAM Airlines

  Jul 2006 - Oct 2007

  Airport Receptionist

  • Check-in, Check-out and Boarding Room routines and procedures;• Customer service.

• 

  Britânia Eletrodomésticos

  Apr 2008 - Apr 2009

  Import Intern

  • Purchase of parts for technical assistance (spare parts);• Price negotiation with suppliers;• Follow up of the import processes to control and analyze together with Materials Planning, Control and Production team;• Analysis and check of import documents;• Import Declaration analysis and tax invoices issuance;• Assistance on exchange payments and letter of credit issuance;• Experience with import cost calculations;• Participation in a project to recover from suppliers the cost of parts/products not delivered or received with defects/anomalies; successfully effected through discounts on invoices or increased percentages of parts supplied with no commercial value. Show less

• 

  Daiken

  Apr 2010 - Dec 2010

  Purchases & Import Assistant

  • Purchase of electronic parts, metal mechanic equipment and machinery from exporters located in North America, Europe, Asia and Oceania;• Analysis and correction of documents in accordance with Brazilian customs law;• Assistance in tax classification and import cost calculations;• Quotation of air and sea freight, evaluation of transport modes;• Authorization of shipments abroad and follow up of the cargo arrival flow;• Acting with “Ex-tarifário” processes;• Import Declaration analysis and tax invoices issuance;• Assistance to the financial department on exchange payments procedures;• Development of the entire flowchart of the area, including the map and description of the purchasing and import processes to improve routines and analyze/reduce costs. Show less

• 

  BRF

  Dec 2010 - Mar 2013

  Export Analyst

  • Export documents issuance and analysis based on the legal, trade, customs and fiscal standards and rules of each country;• Support to customers to solve problems regarding shipments, documentation, legal rules and payments;• Responsible for a cost reduction project due to non-conformities within the documentation issuance between company's internal processes and agents/shipowners which resulted in savings of more than 90%;• Participation in the merger operational process of SADIA / BRF. Show less

• 

  Berry Global, Inc.

  Mar 2013 - Jan 2014

  Customer Service Analyst

  • Responsible for customer service and sales management of the Key Account - Procter & Gamble, plants in Latin America and Brazil;• Analysis of customer's purchase orders versus production planning of the company in order to control the demand, production and the logistics flow of national shipments and the exports (air, sea and road);• Analysis and correction of export documentation;• Management, control and negotiation of production and shipments deadlines;• Focal point for solving all requests and problems proposed and faced by the client at different levels;• Responsible for managing the flow of operations and information among key departments involved in customer's supply: quality, purchases, production planning, logistics, finance and third-party operators;• Negotiation and implementation of new logistics and payment flow processes using the PDCA methodology to reduce costs and deadlines and increase the level of SLA. Show less

• 

  Associação Comercial do Paraná

  Jan 2014 - Aug 2018

  Foreign Trade & International Affairs Coordinator

  • Management of the team composed of 7 professionals (local and remote);• Responsible for all management of the consultancy area for small and medium companies on import, export and customs legislation processes;• Analysis of export and import documentation from countries all over the continents for the most diverse products segments;• Support to the Certification of Origin customers, solving their doubts about the rules of origin for export, foreign trade documentation, and the Brazilian legislation for several importing countries;• Contact with customers to understand their business and operations and adapt the provided service, assess the service level, control deadlines, solve problems and conflicts related to the international area;• Training the team on foreign trade processes and legislation, and certification of origin, as well as its necessaries updates;• Reception of foreign delegations;• Coordination of the Export Certificate of Origin service;• Development and control of Key Performance Indicators (KPI);• Representative leader in the PNCE project (National Plan for Exporting Culture), a project managed by the Foreign Trade Ministry (MDIC);• Implementation of the Certification of Origin services into 03 pre-existing branches and opening/management of 02 new ones for business expansion;• Responsible for the planning and accomplishment of the project to adapt the department to the international regulations and quality standards (PDCA methodology), in order to obtain the International Chamber of Commerce (ICC) Quality Label for Certification of Origin: ACP was the first entity in the American continent to receive this label. Show less

• 

  Marins Bertoldi Advogados

  Jun 2019 - Apr 2020

  International Business Consultant

  • International Business Consultant for projects and jobs related to the Foreign Trade area;• Development of international market researches in the agribusiness sector for international trade hubs;• Organization of business meetings and international missions representing the office;• Assigned to work within the British Chamber of Commerce and Industry, coordinating actions related to foreign trade between associates and British companies;• Responsible for the support and relationship with Chamber's associates;• Development of B2B partnerships for the Chamber in the United Kingdom;• Interface with local government entities in order to strengthen relations with the Chamber with a focus on new business. Show less

• 

  Volvo Penta

  Nov 2020 - Apr 2024

  • Management of orders E2E, from purchase order until delivery to customer;• KPIs coordination;• Conduction of cross-functional collaboration between Sales, S&OP, Supply Chain, Logistics, Tax, Finance, Controllership, Credit and Warehouse;• Leadership of daily reviews and follow-up of the Sales Orders to communicate updates to customers and internal stakeholders;• Support on continuous improvement for internal IT systems, Sales Administration & Logistics processes;• Responsible for cross-functional projects;• Active collaboration in RFQ/BID processes for Logistics;• Focal point for for CRM SalesForce implementation;• Promotion of customer relationship in order to build parnership, understand the needs to address internally, and work for the servitization principles. Show less

  • Sales Administration for VP Industrial Segment

    Mar 2023 - Apr 2024

  • Sales Administration Leader

    Feb 2022 - Mar 2023

  • Sales Administration Analyst

    Nov 2020 - Feb 2022