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Allan Richard

Allan Richard

Customer Support

Followers of Allan Richard753 followers
location of Allan RichardHyderabad, Telangana, India

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  • Timeline

  • About me

    Global Team Lead at Travelstart

  • Education

    • Fr.roch memorial high school

      -
      Bachelor's degree ssc

    • Malla reddy eng college

      2008 - 2012
      Bachelor of Technology (B.Tech.) Electrical and Electronics Engineering

  • Experience

    • Tech Mahindra

      Jan 2013 - Jun 2013
      Customer Support

      Serves customers by providing product and service information; resolving product and service problems.

    • Indian eagle

      Jul 2013 - Aug 2016
      SME

      Arranging flights, insurance and accommodationUsing a booking system to secure holidaysCollecting and processing paymentsAdvising clients on travel arrangements, e.g. visas and passportsSending out tickets to clientsKeeping clients up to date with any changesDealing with complaints or refunds

    • CWT

      Aug 2016 - Nov 2016
      Senior Travel Counselor

    • Rehlat

      Nov 2016 - Nov 2020

      • Team Lead

        Apr 2019 - Nov 2020

      • Customer Service Representative& Ticketing Agent

        Nov 2016 - Mar 2019

    • Mystifly

      Dec 2020 - Jun 2021
      Team leader Operations

    • Travelstart

      Jun 2021 - now

      • Global Team Lead

        Jun 2022 - now

      • Team leader Operations (India)

        Jun 2021 - Jun 2022

  • Licenses & Certifications

    • IATA foundation in travel and tourism

      International Air Transport Association (IATA)
      Feb 2016

    • Freshworks

      Freshworks
      Mar 2019
      View certificate certificate