Abhishek Kumar

Experience

• 

  Essar

  May 2010 - Jul 2010

  Intern

  At Essar Industries, i studied the working of turbines, coolers and heat exchangers in great detail

• 

  Reliance

  Jun 2011 - Jul 2011

  Intern

  At Reliance Industries, I worked at the Polypropylene Department. I familiarized myself with the working of the department, and studied in detail the working of a 3 stage, 4 cylinder Vertical Reciprocating Compressor

• 

  Oil County Tubular Limited

  Jan 2012 - Jun 2012

  Project Intern

  At Oil Country Tubular Limited, i studied and implemented the Quench System at the new process plant. I also calculated the heat rate loss in pipes which helped in improving the quality of the finished product.

• 

  Mu Sigma Inc.

  Feb 2013 - Jul 2016

  Provide analytical solutions to clients in multiple fields. Lead and manage teams of 5+ people. Part of the business development team at Mu Sigma and responsible for the growth of the account. Interacting with clients, understand their business and forming insights based on the data given with the help of SAS, SQL and VBA

  • Apprentice Leader

    Jan 2016 - Jul 2016

  • Senior Business Analyst

    Jul 2014 - Dec 2015

  • Business Analyst

    Feb 2013 - Jun 2014
• 

  Evalueserve

  Aug 2016 - Sept 2017

  Senior Business Analyst

  - Developed a targeting framework and identified customers with a high probability of churn, leading to 15% reduction in attrition rate- Created a business research document on demand forecasting to be used by the client's sales team with specific focus on patient health forecasting

• 

  Boston Consulting Group (BCG)

  Oct 2017 - Mar 2019

  Senior Data Analyst

  - Optimized the marketing budget of £1.6B+ for a major beverages company leading to £150M+ in profits while providing data-driven insights to 15+ client markets- Automated the data transformation process resulting in a reduction of turnaround time for client deliverables by 80%- Assisted the management team of the “Marketing Catalyst” product in preparing POCs for different clients, diversifying revenue streams of the product

• 

  Accenture

  Aug 2020 - May 2022

  Technology Consultant - Accenture Strategy

  - Worked as a Product Owner and groomed various product features and designed 40+ KPIs for implementation in a data analytics product for a leading FMCG client across different markets- Facilitated Product design and development for “myIndustry”: an internal tool for executing business transformation with value-added services for global client opportunities at Accenture - Orchestrated Agile processes & multiple design-thinking sessions with key stakeholders to revise/upgrade key functionalities of “myIndustry” product- Developed ML models with an accuracy of ~80% to predict the specific causes for maternal mortality of a pregnant woman in Rajasthan, India- Formulated a general AI Evaluation Framework to be used by clients while assessing multiple AI use cases Show less

• 

  EXL

  May 2022 - now

  - Led the conceptualization, MVP definition, and feature roadmap of Conversational BI, a Gen-AI product empowering business owners for Banking/Insurance industry to analyze data, derive prescriptive and self-service insights, and create on-demand dashboards using natural language prompts. Successfully implemented the product for 3 B2B customers, achieving 60+ DAUs and generating $750K+ in annual revenue.- Increased user engagement from 15 to 45 minutes per day by introducing automated dashboarding, proactive insights, and summarization of conversations, based on continuous user feedback and secondary research—enhancing customer satisfaction and product adoption.- Managed a $2M+ client engagement delivering business insights across streaming, ticketing and web analytics, while overseeing a 7-member team.. Spearheaded churn prevention and engagement strategy for an OTT product serving 2M+ subscribers, leveraging user behavior analysis and implementing targeted marketing interventions that resulted in a $2M+ revenue boost and a 3% reduction in churn- Drove growth for the "Sports & Media Analytics" practice by pitching to 40+ prospects, delivering product demos, organizing and speaking at industry conferences, responding to RFPs, and publishing 10+ thought leadership articles and whitepapers Show less - Scaled an AI/ML product from 0-1, managing a team of 5-6 data scientists and software developers. Involved in conceptualization, building and GTM of the product which integrates various fan data points and derives actionable insights using advanced ML models for sports business owners- Led the development of a multi-touch attribution model for the marketing team of a sports client, and helped improve acquisition marketing spend ROI for a D2C product membership by 30%- Mentored 15+ interns, including high school, bachelor's, and master's students, fostering their professional growth and development. Show less

  • Engagement Manager (AVP) - AI Products

    Feb 2024 - now

  • Project Manager

    May 2022 - Jan 2024