Kelly Shipmon

Experience

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  IHOP

  Jan 2010 - Dec 2016

  Assistant General Manager

  Related Competencies: Performance Management, Strategic Plans, Operational Budgets, Process Improvements, Employee Satisfaction, Relationship Development, Project Management, Training Implementation, Leadership Development. Trusted to open new IHOP locations across the East Coast; spearheaded mass hiring, training procedures, and manager development to ensure efficient hospitality operations.

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  Golden Corral Corporation

  Dec 2016 - Nov 2021

  General Manager

  Related Competencies: Training & Development, Payroll, Revenue Strategy, P&L Analysis, Mentorship & Coaching, Policies & Procedures, Innovation Planning, Budget Management, Financial Statement Review, Operations Analysis, Conflict Resolution. Provided comprehensive leadership to ensure sales growth, maximum profitability, alignment with company standards and meeting all financial goals within the chain.

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  Harvest Table Culinary Group

  Nov 2021 - Sept 2022

  Director of Hospitality & Dining Services

  Related Competencies: Hospitality Operations, Administrative Support, Employee Health & Safety, Customer Experience, Report Creation, Problem Solving, Financial Planning, Bottom-Line Profitability, Vendor Relationships, Brand Awareness, Project Collaboration, P&L, Revenue Strategy, Team Leadership & Mentorship, Executive Collaboration, Analytics & Research, Compliance, Thought Leadership, Employee Engagement, Employee Motivation. Spearhead full-cycle hospitality operations for nine (9) locations for a collegiate food service company offering innovative, authentic and personalized food experiences. Emphasis on driving efficiency through strategic financial planning, authentic employee engagement, and employee-oriented leadership to facilitate brand growth. Manage three (3) direct reports with a total of 385 internal team members within the operation. Show less

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  Aya Healthcare

  Jul 2022 - now

  Aya Healthcare