Jennifer Rossing

Jennifer rossing

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Followers of Jennifer Rossing174 followers
  • Timeline

  • About me

    Customer Support Team Lead

  • Education

    • Hickey college

      2009 - 2011
      Associate's degree veterinary/animal health technology/technician and veterinary assistant 3.86

      Activities and Societies: Student Success Program, Nestle Purina Daily Nutrition Matters Certified, Maintaining Positive Workplace Relationships Certificate, President's List Award

    • Colorado technical university

      2017 - 2019
      Bachelor of business administration - bba human resources management/personnel administration, general 3.96

      Business Management with focus in Human Resource Management

  • Experience

    • Aec animal emergency clinic

      May 2011 - Mar 2013
      Licensed veterinary technician
    • Feed products & service co.

      Jul 2014 - Dec 2021

      Starting as a Customer Service Representative for Feed Products & Service Company, I have dedicated my time and energy into growing as an individual which has allowed me to transition through positions as I develop new skills.Responsible for ensuring the retention of current business and saturation of accounts to earn potential new business; Provide prompt attention, clear communication and proactivity by anticipating customers’ needs; Oversee entry and processing of customer orders for accuracy; Document all customer interactions and manage accounts using Salesforce database Show less

      • Account Representative

        Sept 2019 - Dec 2021
      • Customer Fulfillment Lead

        Jun 2016 - Sept 2019
      • Customer Service Coordinator

        Jul 2014 - Jun 2016
    • Interco

      Dec 2021 - Jan 2022
      Marketing and business development coordinator

      Work directly with division leaders to prioritize objectives; assist in developing and implementing high-level strategic plans to further company growth and achieve goals. Provide support on creative projects with team collaboration; to promote business development and strengthen recruitment processes.

    • Gardyn

      Feb 2022 - now
      Customer support professional

      Provide high level support for customers during their Gardyn experience. Ensure all customer experience exceeds expectations, as our vision is for everyone to have a magical experience growing fresh food right from the comfort of their own home.

  • Licenses & Certifications