Diana S.

Diana s.

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location of Diana S.Madrid, Community of Madrid, Spain
Followers of Diana S.342 followers
  • Timeline

  • About me

    Business Sales Development | Operations Specialist | SaaS Specialist | Account Manager

  • Education

    • Instituto universitario politécnico santiago mariño

      2017 - 2018
      Engineer's degree electrical, electronics and communications engineering
  • Experience

    • Skylake inland solutions

      Feb 2018 - Jul 2019
      Logistics and operations representative

      -Skylake is an inland broker that transports cargo throughout the United States, Hawaii, and Puerto Rico. In the operations division, among other things, I followed up with clients, kept track of their shipments, created quotations, dealt with the drivers, and processed carrier billings.

    • Bids.com

      Jul 2019 - Mar 2020
      Sales development representative - us market

      -At Bids, a pre-IPO e-commerce platform, I operated within the US market, employing cold calling and various sales tactics to successfully promote and sell shares via telephone while efficiently managing investor accounts.

    • All state auto transport and shipping llc

      Mar 2020 - Apr 2021
      Operations and logistics coordinator - us and canada

      -I oversaw Canadian operations and managed US and Canadian customers at All State Auto Transport, a US-based vehicle transport company. My role included handling border-crossing paperwork, monitoring the entire process, conducting training sessions for teams of 2 to 5 employees to enhance operational efficiency and customer satisfaction, and implementing quality controls. As the head of the Canadian Department, I provided comprehensive training, fostered positive relationships, and addressed issues promptly, ensuring an outstanding customer experience. Show less

    • Total security vision

      Jun 2021 - Mar 2022
      Digital marketing operations coordinator

      -At TSV, a Florida-based digital marketing company, I played a key role in managing teams of designers and developers to ensure projects were delivered on time and effectively. My responsibilities also included market research, implementing business strategies, and running marketing campaigns for medium-sized businesses across platforms like Google Ads and social media. I regularly provided progress reports to ensure client satisfaction.

    • Aspire health care solutions

      Mar 2022 - Oct 2022
      Healthcare logistics coordinator

      I successfully managed patient's accounts, ensuring their medical appointments were scheduled, as well as ensuring compliance with insurance requirements, notably with insurance providers such as Village Care Max. With a proactive approach to problem solving, I streamlined operational processes, optimizing patient care delivery.

    • Doofinder

      Oct 2022 - May 2023
      Account executive and search engine specialist

      My role involved selling SaaS solutions to medium-sized U.S. companies and ensuring customer satisfaction. I managed accounts through different channels, including email, phone calls, and Google Meetings, resulting in a successful track record of client success and sales performance.

    • Seagull scientific

      Jun 2023 - Mar 2025
      Renewals sales representative - benelux

      My role centers on strategic sales and contract renewals, order processing and quote generation across the BENELUX region, encompassing Belgium, Luxembourg, Netherlands, and extending to France. I excel in fostering client relationships, collaborating closely with partner organizations, and optimizing account performance in order to achieve global targets.

    • Onetrust

      Mar 2025 - now
      Renewals manager ii

      Strategically managing business renewals to ensure seamless retention and long-term customer success.

  • Licenses & Certifications

    • Leading diverse teams and organizations

      University of michigan
      Dec 2024
    • French a1

      Servicio publico de empleo estatal sepe
      Oct 2023
    • Desarrollo web para comercio electrónico (ifcd022po)

      Servicio publico de empleo estatal sepe
      Jan 2024
    • English as a second language

      Centro venezolano americano del zulia
      Mar 2017