Experience

• 

  Mcdonald's

  May 2009 - Jan 2020

  • Operations Consultant

    Sept 2013 - Jan 2020

  • First assiatant manager

    Nov 2011 - Sept 2013

  • Second Assistant Manager

    Jan 2010 - Nov 2011

  • Manager trainee

    May 2009 - Jan 2010
• 

  Al thiqa restaurants company

  Mar 2021 - Oct 2024

  Area operations manager

  duties and responsibilities :1. Overseeing daily operations: Managing the day-to-day activities of the F&B department, including dining areas, kitchen, bars, and catering services.2. Staff management: Hiring, training, scheduling, and supervising staff members to ensure smooth operations and excellent customer service.3. Menu planning and pricing: Collaborating with chefs and other team members to develop menus, pricing strategies, and promotional offers to attract and retain customers.4. Inventory management: Monitoring and maintaining inventory levels of food, beverages, and supplies to minimize waste and ensure availability.5. Quality control: Ensuring that all food and beverage offerings meet quality and safety standards, including compliance with health codes and regulations.6. Customer service: Providing exceptional customer service by addressing customer inquiries, concerns, and complaints in a timely and professional manner.7. Financial management: Developing and managing budgets, analyzing financial reports, and implementing cost-control measures to maximize profitability.8. Marketing and promotions: Developing and implementing marketing strategies and promotional activities to increase sales and revenue with marketing department.9. Health and safety compliance: Ensuring compliance with health and safety regulations, including food handling procedures, sanitation standards, and alcohol service laws.10. Event planning and management: Organizing and overseeing special events, banquets, and catering services, including coordinating with clients, vendors, and staff.11. Continuous improvement: Identifying areas for improvement and implementing strategies to enhance efficiency, productivity, and customer satisfaction.12. Collaboration: Collaborating with other departments, such as sales, marketing, and facilities management, to achieve organizational goals and objectives. Show less

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  Meme's curry

  Nov 2024 - now

  Head of operations