Experience

• 

  Grtgaz

  Jul 2017 - Jul 2017

  Legal assistant

  - Participation in the development of a contentious judicial case : organization of the means of proof

• 

  Altran

  Sept 2018 - Sept 2019

  Recruitment officer

  - Conducting pre-qualification over the phone and face-to-face interviews- Candidate sourcing and ad writing- Recruitment process supervision - School interventions (engineering and management schools)- KPI reporting and feedback

• 

  Hrmaps

  Sept 2019 - Oct 2020

  Hris project manager

  - Planning, time management, project monitoring- Conducting internal meetings/client meetings in an international context (EMEA)- Management of data collection and monitoring of the implementation of the software- Customer advice on HR matters- Improvement of the product, procedures, and tools around the product

• 

  Cegid

  Dec 2020 - Jan 2022

  Account manager (cegid hr ultimate)

  - Managing a portfolio of key customers- Onboarding of new customers, stabilization of new customer accounts- Continuous configuration of the software to ensure up-to-date legal compliance and to meet customer demands- Training of the end users, technical advising, and day-to-day customer support- Projects implementation (analysis of needs, validation of specifications, planning, allocating resources, coordinating teams of consultants, monitoring advancement, handling delivery)- Participation in software improvement: collecting customer and consultants suggestions, reporting feedback to developers, and helping set up a technical roadmap Show less

• 

  Althea

  Jan 2022 - Jan 2023

  Hris consultant

  HRIS Missions- Support for HRIS projects (Payroll, WFM, and talent) :➥Audit of HR and HRIS processes➥ Writing of white papers➥ Benchmark of solutions➥ Help in choosing an HRIS solution➥ Project management➥ Data recovery and acceptance management➥ Implementation of a deployment strategy- Organizational audit and improvement proposal - Change management support - HRIS training for key users or all users- Implementation of RPA systems Transversal missions- Writing of commercial proposals- Knowledge management and innovation management project management- Participation in research projects: automation of payroll control via AI Show less

• 

  Hr path

  Jan 2023 - now

  - Assisting customers with third-party application maintenance on Cegid HRU payroll software, in a context of total or partial payroll outsourcing, in partnership with the software publisher.- Improving ticketing/reporting in the OTRS software, standardising and optimising processes for evolutive maintenance/maintenance in operational conditions.- Supervision of the documentation process, joint work with the publisher for the continuous improvement of the software in direct liaison with the Cegid HRU Product Owner.- Managing communication with the customer base, external partners and other internal stakeholders (project team, outsourcing team, sales team, HRpath management).- Ensuring that consultants develop their technical skills in terms of software tools and interfaces, as well as the necessary soft skills (communication, teamwork, ability to analyse and summarise).- Allocating resources to each account, anticipating customer needs and managing budgets. Show less Mission as part of the restructuring of the "Univers Paie - Cegid" entity:- Crisis management:➥ Resumption of abandoned projects (client : T2C): production of a status report, definition of an action plan, participation in its implementation➥ Support for the transfer of customers to another TPM (Third Party Maintenance) department following the failure of the department responsible for them: consultation with stakeholders, implementation of a change support plan, monitoring of its execution (clients: Punch Powerglide, ACOME, La Fonte Ardennaise, etc.).➥ Implementation of a rescue plan together with an other partner company (NormeRH) to overcome a critical error in the use of a payroll tool (client: Ermitage)➥ Helped stabilize key customer accounts with the BPO payroll team (clients: Vinci Immobilier, Solution30, Dispeo)- Organizational transformation: participation in overhauling the TPM department, from a direct profit-oriented department to a department serving the BPO Payroll teams, with a view to long-term profitability.- Team training: implementation of an onboarding and continuous training plan, team training (software (Cegid HRU) and processes), handover of the training program, mentoring.- Cross-functional support for payroll implementation projects deployed on January 1, 2024 (clients: Les Petits Chaperons Rouges, CEVA logistics): project coordination, securing the launch of the run phase, and strategic alignment between internal stakeholders. Show less

  • TMA BPO Manager

    Jan 2024 - now

  • Transition Manager

    Jan 2023 - Jan 2024