Experience

• 

  The coca-cola company

  May 2012 - Aug 2012

  Supply chain sweetener flexibility program intern

  • Generated website outline, logic flow, and pages for an internal sharing site• Researched and compiled best practices data with sweeteners and sugar processing for bottling plants• Participated in weekly leadership lunches with technical branch officers and employees

• 

  Walt disney world

  May 2013 - Aug 2013

  Professional intern

  Sustaining Engineering: Reliability Intern• Finding Nemo: The Musical rolling light towers modificationso Completed SolidWorks assemblies and created manufacturing drawings for modifications o Initiated process for releasing drawings into company’s document database(SmarTeam)o Calculated increase in stability by finding tipping force, velocity to tip, angle of tip, and stabilityo Presented drawings and modifications to Design Assurance, and Safety and Nemo crew/owners• Managed weekly generation and troubleshooting of reliability trending reports for attractions based on downtimes utilizing Excel macros• Created record of repeated animatronic actuator downtimes by searching document database SmarTeam• Compiled and analyzed trends in specific downtimes for attraction vehicles using asset work order history and categorizing by problem, cause, and remedy Show less

• 

  Wsp in the usa

  Jun 2014 - Jun 2015

  Mechanical designer

  -Aid in design of mechanical systems specifically within science and technology buildings (including BSL3, BSL4, and academic spaces)-Create HVAC duct and piping layouts-Calculate breathing zones, heat gains, duct static pressures, and CFM within systems-Projects:Biological Resources Facility, UK -Design and size piping layout utilizing RevitGeorgia Tech Nanotechnology Building -Design and size duct layout utilizing RevitAtlantis Hotel, Dubai -Calculate heat gainsAtlanta Falcons Stadium -Calculate duct static pressure in several AHU systemsHoxton Hotel, NY -Draft updates in AutoCAD for piping, duct, controls, and equipment layoutsGeorgia Tech Institute of Paper Science & Technology -Calculate CFM based on people, equipment, and air changes required for each room/zone Show less

• 

  Factora

  Jun 2015 - Sept 2018

  Mes analyst

  - Implement software that interfaces with control equipment associated with manufacturing in various industries-Support software applications on after-hours support; troubleshoot production issues in a timely manner-Develop user interfaces capable of displaying real time production data and as a source of user defined production event information-Develop SQL stored procedures used in the analysis and capturing of data to close the gap between controls information and inventory/warehouse data-Update and implement SSRS reports across multiple industries and manufacturing sites Show less

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  Qgenda

  Oct 2018 - now

  QGenda is the #1 cloud-based, automated physician scheduling software. Since its launch in 2006, QGenda has grown to serve more than 2,500 customers in over 30 medical specialties across 5,000 hospitals. Leading physician groups, hospitals, academic medical centers, and enterprise health systems use QGenda to optimize their workforce which allows them to provide the best possible patient care. QGenda is headquartered in Atlanta, GA.Responsibilities:-Thoroughly understand customer’s business case-Use the QGenda solution to neutralize the pain points in the customer’s scheduling process-Configure QGenda solution, processes, and workflows-Configure QGenda solution using best practices while taking into account ease of use and maintenance of the configuration for the customer and QGenda representative-Help CSC establish processes utilizing configured solution to address key pain points and targeted outcomes-Seek out “best practice” solutions in order to continually expand QGenda knowledge-Ensure transfer of configuration knowledge-Configure the QGenda solution in a way that is organized and easy to follow, using all available tools for documentation (established naming conventions, staff/task notes, etc.)-Create external documentation as necessary to explain complex configuration-Hold transition meeting with CSC to explain all aspects of configuration, established processes/workflows, and any specifics for ongoing maintenance Show less

  • Supervisor, Implementation Consultants

    Dec 2021 - now

  • Senior Implementation Consultant

    Jul 2021 - now

  • Implementation Consultant II

    Jul 2020 - Jul 2021

  • Implementation Consultant

    Oct 2018 - Jul 2020