Experience

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  Club leisure group

  Mar 2012 - Nov 2012

  Digital marketing administrator
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  Redbrick online

  Jan 2013 - Aug 2014

  Web developer & graphic designer

  • Utilized WordPress as well as mastering a diverse set of programming languages, including PHP, HTML, CSS, jQuery, and JavaScript. • Proficiently employed these languages to design, develop, and maintain websites of high functionality and visual appeal.• Spearheaded the conceptualization and implementation of visually captivating websites, harmonizing programming skills with graphic design elements to create engaging and user-friendly digital experiences.• Leveraged a comprehensive skill set in graphic design to create captivating visual content that complemented and enhanced website interfaces. • Focused on user-centric design principles to ensure optimal user experience and engagement. • Managed multiple projects simultaneously, delivering high-quality solutions within set timelines and exceeding client expectations. Show less

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  The no nonsense group

  Sept 2014 - Aug 2018

  Web developer

  • Leveraged cutting-edge technologies, including WordPress, Joomla, and an array of programming languages such as PHP, MySQL, HTML, CSS, CSS3, HTML5, jQuery, and JavaScript. • Executed daily tasks involving the design, development, and maintenance of websites, utilizing an extensive toolkit of development languages and frameworks.• Specialized in crafting dynamic, responsive websites that prioritized mobile friendliness, ensuring optimal user experiences across all devices. • Implemented best practices in UI/UX design and adhered to the latest industry standards to deliver visually stunning and functionally robust websites.Strategic Development Leadership:• Led the charge in website architecture, development, and maintenance, utilizing an unparalleled depth of knowledge and expertise in development languages. • Spearheaded the strategic planning and execution of website projects, consistently meeting and exceeding client expectations.Analytics, SEO, and Integration:• Steered data-driven decision-making processes to optimize website performance and user engagement through advanced proficiency in Google Analytics. • Managed SEO strategies, enhancing website visibility and search rankings for improved organic traffic and audience reach.• Integrated newsletters utilizing platforms such as Mailchimp, Interspire, and ACYmailing, ensuring seamless functionality and integration to maximize user engagement and retention.Innovative Problem Solver and Solution Architect:• Proactively identified areas for improvement, implemented enhancements, and troubleshot complex issues to maintain website integrity and functionality.Collaborative Cross-Functional Leadership:• Collaborated seamlessly with cross-functional teams, bridging the gap between technical development and business objectives. • Effectively communicated complex technical concepts to stakeholders, fostering a collaborative environment that ensured alignment with company goals. Show less

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  At play interactive talent

  Sept 2018 - now

  Operations manager

  • Direct comprehensive product development strategy for all offerings and consistently assess market trends and user demands to drive innovation and enhance user experience across the range of products.• Lead a talented cross-functional team to meticulously craft and refine products, ensuring alignment with market needs and user expectations. • Orchestrate the seamless integration of cutting-edge technologies and design elements to elevate our platform's usability and engagement.Leadership of Support Operations:• Oversee and optimize the support department's operations, ensuring the delivery of top-tier customer service and swift issue resolution. • Implement streamlined processes and protocols to enhance efficiency and customer satisfaction.• Champion a customer-centric approach, fostering a culture of proactive problem-solving within the support team. • Institute training programmes and performance metrics to continuously elevate service standards and exceed customer expectations.Strategic Collaboration and Market Leadership:• Collaborate closely with the CEO and development team, driving efforts to explore and implement innovative strategies. • Conduct in-depth research on industry trends, competitor landscapes, and emerging technologies to identify opportunities for strategic differentiation.• Pioneer initiatives that position the company as a frontrunner in the market, leveraging a blend of visionary thinking, market insights, and agile methodologies. Continuous Improvement and Innovation:• Institute agile methodologies and iterative processes that facilitate rapid adaptation to market dynamics.• Institute a robust feedback loop mechanism, analyzing user data to drive data-informed decisions for product enhancements and optimisations. Show less