Matthew Lowe

Experience

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  Unlock Wireless

  Dec 2012 - May 2014

  Managing Member

  Created a cellular company with the lowest rate plans. Achieved hundreds of new activations. Resolved many complex problems with cell phones. Managed operating hours and human resources. Worked on many technical issues of software and hardware. Coordinated inventory, purchasing, recording of data, and marketing. Negotiated with vendors. Ran sales campaigns. Developed computer systems for business operations.

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  T-Mobile

  Nov 2014 - Oct 2015

  Sales Representative

  Achieved hundreds of new customers for T-Mobile services. Resolved many customers issues with cellular technology. Launched T-Mobile UnCarrier moves such as North America Freedom and Jump! on Demand. Trained new hires. Built value in all of company offerings. Leading seller of new activations.

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  BCforward

  May 2016 - Aug 2017

  HR Administrator

  Organize and maintain personnel records for a high volume staffing agency. Update many internal databases. Prepare HR documents. Onboard hundreds of new hires. Serve as a point of contact for employees with HR questions. Monitor compliance with regulations. Implement effective organization changes to the boarding process. Work on special projects.

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  NCAA

  Aug 2016 - Sept 2016

  Amateurism Certification

  Completed amateurism certification reviews for prospective student athletes who intend to enroll at either Division 1 or 2 universities. Gather information and documentation through research to determine amateurism of prospective student athletes. Maintain confidential information in accordance to NCAA policy. Communicate directly with university personnel for discovery of facts and to answer questions. Learned NCAA rules and regulations of amateurism. Exceeded both quality and number of cases closed performance metrics. Show less

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  Allied Solutions LLC

  Oct 2017 - now

  I'm a results-oriented Product Development Manager with 1+ years of experience crafting innovative solutions through agile methodologies and automation. I thrive in fast-paced environments, fostering collaboration and driving efficiency to bring exceptional products to life.Agile Expertise: Adept at leading cross-functional teams in Scrum and Kanban methodologies, ensuring smooth iteration cycles and continuous improvement.Automation Champion: Skilled in implementing automation tools and processes to streamline workflows, improve accuracy, and free up valuable resources.Data-Driven Decision Making: Leverage data analysis to understand user needs, inform product roadmap decisions, and track progress towards key metrics.Strong Communication & Collaboration: Foster open communication, build trust with stakeholders, and lead by example with a collaborative spirit. Show less Handles new claim investigations and selects which opportunities to pursue. Manages claim workflow from beginning to end. Uses policy language and claims practices to maximize recovery. Prepares documents and correspondence. Trains top performers. Assists in Robotic Process Automation rollout. Delivers presentations at monthly department meetings. Works on special projects. Set all time record for dollars recovered in a calendar year multiple times. Led a team developing the BCP plan for the Repo Plus department. Show less

  • Product Development Manager

    Jan 2024 - now

  • Product Manager/ Automation Developer

    Jun 2022 - Jan 2024

  • Claims Analyst

    Jul 2019 - Jun 2022

  • Claims Adjuster

    Jun 2018 - Jul 2019

  • Claims Processor

    Oct 2017 - Jun 2018