Crystal Mitchell

Experience

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  United States Air Force

  Jan 1994 - Jan 1996

  Medical Technician

  Conduct medical technician responsibilities in multiple hospital departments including:Medical/Surgical floor, Allergy /Immunization Clinic, Hematology/Oncology Clinic, andWard, Sub-Q Clinic.

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  United States Air Force

  Jan 1999 - Jan 2001

  EMT Certified Medical Technician

  •Implement preventive health assessment by taking complete medical history and counseling patients on healthy lifestyles.•Perform record reviews and ensuring proper medical documentation.•Additional responsibilities include: patient triage, vital signs, injections, minor procedure assistance, suturing, dressing changes, blood draws, inserting I.V. lines, ordering x-rays/labs, reception/patient check-in.

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  CareCentrix

  Jul 2007 - Apr 2010

  Quality Assurance Analyst

  •Perform documentation audits, encompassing associates in all functional teams, measuring compliance with applicable payer contract rules, NCQA, URAC and regulatory requirements and CareCentrix process.•Conducted training for department staff to ensure that teams met required compliance standards for URAC.•Identify deficiencies, problems, and issues affecting Regional Care Center operations that require correction and/or remediation.•Record the outcome of calls both manually or in an automated manner, make follow-up calls as necessary and identify alternative community service resources when Gentiva Health Service’s solutions are not available. Show less

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  Shofar Transport Inc

  Jul 2021 - now

  Vice President