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Cynthia Cheng

Cynthia Cheng

Regional Application Support Analyst (Asia)

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location of Cynthia ChengHong Kong SAR

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  • Timeline

  • About me

    Technology Training Specialist at Kirkland & Ellis

  • Education

    • London Metropolitan University

      -

  • Experience

    • Clifford Chance

      Feb 1997 - Jun 2011
      Regional Application Support Analyst (Asia)

    • Maples Group

      Jul 2011 - Jul 2016
      IT Trainer

      Provide IT Induction training for new joiner and regular training for existing users, training plan and development, HR Training record update, troubleshoot hardware/software issues and escalation issues/tickets to appropriate team if needed. Program testing, roll out with training.

    • Kirkland & Ellis

      Jul 2016 - Feb 2019
      Technology Training Specialist

  • Licenses & Certifications

    • ITIL Certificate

      Jan 2014