Marcos Birocchi

Experience

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  Schlumberger/Axalto

  Jan 2003 - Jan 2003

  Software engineer intern

  Development of a EMV Smart card application layer simulator in C++. Learned EMV standard algorithms and procedures

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  Philips

  May 2004 - Sept 2004

  Consultant IT - Intern

  In charge of defining the Service Catalog of Philips Shared Service Center France which is composed by all the IT services provided in France.

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  Thales Digital Identity and Security

  Nov 2004 - Mar 2007

  Responsible for studying, analyzing risks, estimating time and size, approving key requirements specifications, validating card profiles (VB; internal tools) and developing Smart card applications. Smart card technical consultant: Study of all elements needed for inserting new banks on the Mobile Banking solution and providing integration among Smart card vendor, GSM operator and bank.Smart card applications engineer: Responsible for studying, analyzing risks, estimating time and size, approving key requirements specifications, validating card profiles (VB; internal tools) and developing Smart card applications.

  • Smartcard applications engineer

    Jul 2006 - Mar 2007

  • Smartcard applications engineer

    Nov 2004 - Jun 2006
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  IDEMIA

  Mar 2007 - Nov 2012

  Responsible of managing and supporting technical consultant team based in São Paulo. Team scope: Pre-sales of new services and solutions for Payment and Transport. Technical consultancy; manage implementation of new products/new customers; support convergence technologies such as NFC and EMV+MOC; customer technical support; presenting new products; interfaces: customer, sales team, customer service team, factory team, 2nd level support in France and U.S.Responsible of leading the pre-production team in Cotia's facilities. Team scope: Customer production profile setup; production efficiency improvement, production system optimization. Show less Responsible for initiating the Smart card development center in LATAM; proposing and analyzing software customer needs; internal and external consultancy and trainings; customer support; collaborating with the area processes definition; analyzing project specification; allocating resources; ensuring project quality. The team is composed of four engineers. Main projects: S@T, HomeZone, Smart Roaming, M-banking, Street Seller app, M2M applications. Prototypes: OTP, NFC, Smart Authentication, Twitter. Show less

  • Financial and Transport Technical Manager for South America

    Mar 2011 - Nov 2012

  • Smart Card Development Manager

    Mar 2007 - Jun 2011
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  Diebold Nixdorf

  Dec 2012 - Feb 2020

  Software Pre-sales Manager

  Responsible of banking and retail automation Software Products and Professional Services pre-sales and sales for Brazilian banks, also responsible of pre-sales team management. Main activities are: mapping market scenario and software trends, developing strategic sales plan for software portfolio, enhance software visibility in Brazil, prospecting new customers, dealing with partners and identifying new ones, providing consultancy software automation solutions, identifying new leads, presenting/demonstrating software solutions to customers and events; managing RFP process involving financial and technical teams; working together with account manager in the software opportunities, providing local requirements feedbacks to corporate product managers, keeping in touch on post-sales with delivery team and customers. Interfaces: Brazilian account managers, Software sales specialists in LATAM region, technical team, project managers, financial team, product line and software support in order to provide expertise and corporate support. Show less

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  Cartão Elo

  Feb 2020 - Aug 2024

  Looking for creating new product and businesses models focusing on new businesses that addresses markets beyond Elo´s reach as software solutions provider. In touch with phygital technologies such as digital wallets, physical cards, payment terminal journeys and applying Elo´s strengths to facilitate and accelerate businesses in new partners. My role is to manage the product conception and definition to the pilot aiming to make them available for commercial and implementation teams while monitoring performance and KPIs to get insights on product evolution and lifecycle. Show less I joined Elo managing a groups or subjects that later became independent due to the increase complexity: Card Issuance, Acceptance and Capture and Urban Mobility solution. The first main challenge being the expansion of Contactless Issuance and Acceptance among Elo direct and indirect partners, including retail and transit industries. My role was to manage the technical and project team in partnership with the sales team, acquires and issuers to ensure the success migration to the contactless era. The contactless transactions numbers skyrocketed and with that a great increase on the monthly spending in the card devices. Show less

  • Senior Product Manager

    Jul 2023 - Aug 2024

  • Payment Tecnology Manager

    Feb 2020 - Jun 2023