Pavan Kumar Bachu

Experience

• 

  Self employed

  Sept 2016 - May 2020

  Student of engineering
• 

  Cognizant

  Dec 2020 - now

  *Analyzed business requirements and designed appropriate software solutions using C#, ASP.NET, and SQL Server.*Proficient in SQL database management, designed and implemented complex SQL queries for data extraction and Implemented stored procedures, triggers, and functions.*Designed and implemented automated solutions for 3+ applications using ASP.NET to streamline repetitive tasks, resulting in a 30% increase in operational efficiency.*Provide 24/7 production support for .Net applications, ensuring optimal performance and availability.*Developed and maintained robust APIs to support various client applications, ensuring adherence to RESTful principles and best practices using .NET, facilitating seamless communication between the front-end and back-end components.*Experienced in handling L2 and L3 incidents, demonstrating the ability to troubleshoot, diagnose, and resolve issues promptly to minimize downtime and ensure application reliability.*Optimized existing queries for better performance using SQL query tuning techniques and Designed complex reports using SQL Server Reporting Services.*Achieving an impressive 95% customer uptime by rapidly resolving production issues, incidents, and service requests collaborating with development, testing, and infrastructure teams.*Led Root Cause Analysis (RCA) efforts for critical incidents, identifying underlying issues and implementing preventive measures to reduce recurrences.*Developed ASP.NET web application using C#, HTML, JavaScript and CSS which uploads bulk files to AWS S3 bucket which reduced the manual work by 25%.*Performed unit testing on various modules of the application to ensure quality assurance standards were met prior to deployment.*Established and monitored Service Level Agreements (SLAs) for incident response and resolution times, consistently meeting or exceeding performance targets. Show less

  • Software Engineer

    Jan 2023 - now

  • Jr Software Engineer

    Jan 2022 - Jan 2023

  • Programmer Analyst Trainee

    Dec 2020 - Dec 2021