Roberto De Luca

Experience

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  SMS Tecnologia Eletronica Ltda.

  Apr 1999 - May 2006

  After Sales Coordinator

   Large experience on Technical Assistance and After Sales on technology market; Strong work focused on training, monitoring, mapping and control of Certified Partners; Coordination of the Repair Center and deployment of new technologies; Key user on implementation of Online Services Module (Microsiga), where the Certified Partners could input all the Services Orders, order spare parts and access all the technical documentation, seeking greater traceability of processes and improving quality of warranty services; Key user on implementation of Call Center module (Microsiga), integrating all company departments; Technical and Product Knowledge Training Instructor, teaching the Technical Certified Partners and Sales Team. Elaboração de todo o material didático apresentado em curso, apostilas e apresentação interativa; Solid knowledge in aftersales on Power Electronics, Single Phase and Three Phase Inverters, Push-Pull and H Bridge Circuits, dominating the entire line of UPSs and AVRs. Show less

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  Lacerda Sistemas de Energia

  Mar 2007 - Mar 2016

   Management focused on results, with 19 direct and more than 500 indirect employees; Responsible for the area planning and action strategies; Responsible for the implementation of Technical Partnership Policy across the country, guided by a Standard Contract, table of services reimbursement, promoting a standardization and after sales capillarity including out of warranty services, with more than 115 certified partners; Management of the Technical Call Center Team, proving the equipment Start-Up as short as possible to enable the costumer payment; Key User on the ERP Software implementation on the Star Soft Application platform, validating all area process and indicating improvement opportunities and customs needs, being responsible by the area compliance. Responsible of the Area Performance Indicators according the Management Quality System ISO 9001:2008; Show less

  • Application Engineer / After Sales

    Aug 2012 - Mar 2016

  • After Sales Coordinator

    Mar 2007 - Aug 2012
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  Lacerda Sistemas de Energia

  Aug 2016 - Dec 2018

  Product Engineer

   Owner of the all the UPS products since 600VA up to 800KVA, providing support to Market and Sales Area with technical issues, documentations, brochures, promoting materials and exhibitions; Owner of the all the Photovoltaical products with Off-Grid Hybrid solutions since 500W up to 8KW (monophasic), 10KVA up to 120KVA (triphasic), 3KW up to 5KW (monophasic) Grid Tie solutions and MPPT Solar Charge Controller (10A, 20A, 40A e 60A) as well; Responsible for all the international partners interface, receiving and translating documentations and adapting all to the local market; Responsible for following the products performance at the field monitoring the issues and, if necessary report locally to RD Area or to the international partners. Responsible to all regulatory issues, laboratory and INMETRO tests certifications. Show less

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  Onda Verde - Energia

  Jan 2019 - Apr 2021

  Electrical Engineer / Instructor

   PV projects development doing the systems dimensional using the customer energy consumption profile as a reference, evaluating the spectral solar irradiance data, installation place, and existent electrical infrastructure; Responsible for all the systems regularization processes with the Energy Distributors Companies; Installations management, monitoring remotely and personally guiding all the staff according with the best technical practices;  In charge of all the systems commissioning, inverters configurations, measurements, tests and connection to the grid;  Development of new suppliers partnerships joining costs, quality, delivery time and after sales to providing always the best solution to the end customers; Technical instructor on Workshops and on the Installers Technical Training promoted by the company; Currently subscribed on CREA-SP number: 5070017846. Show less

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  UCB Power

  Apr 2021 - Dec 2023

  - Responsible for the strategic product development roadmap;- Prospecting, developing, and approving new national and international suppliers;- Developing new low-voltage and high-voltage energy storage technologies using lithium-ion and sodium-ion compounds;- Integrating storage systems with power systems such as bidirectional PCS, inverters, charge controllers, rectifier units, etc.;- Developing Energy Storage Systems (ESS) for grid support, ancillary services, power quality, hybridization, and other applications;- Developing Energy Management Systems (EMS);- Responsible for conducting proof of concept, functional, and performance tests;- Managing the New Product Introduction (NPI) process in manufacturing units.- Specializing in technical solutions development through national and international partnerships, system integration, scalability, and localization. Show less - Energy storage new products and technologies R&D, specially Li-ion compounds such as: LFP, LTO and NMC;- Low voltage (48V) and high voltage (until 1000V) energy storage systems R&D for several markets like: TELECOM, photovoltaic; energy distribution, IT, etc;- R&D and power systems integration with the energy storage systems such as: TELECOM rectifiers, MPPT solar charge controllers, solar inverters and PCS (Power Control Systems);- Integrated solutions development involving power generation, energy storage, power quality, peak shaving, load shifting, monitoring and control;- Responsible for the high voltage systems tests and commissioning at the customer site;- Relationship with local and international R&D partners and manufacturers;- Responsible for the local laboratory tests and standardizations;- Internal and external technical and product training instructor. Show less

  • Senior product engineer

    Nov 2022 - Dec 2023

  • Product Engineer

    Apr 2021 - Nov 2022
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  Marcopolo S.A.

  Dec 2023 - now

  Senior Product Development Engineer

  - Responsible to gathering all the electrical system requirements, following the Requirements Engineering (CPRE) best practices.- Owner of the High-Voltage commercial vehicle (e-BUS) energy storage system (ESS) development, searching for new local and international partnerships, looking for new technologies and chemistries.- Support the vehicle electronic systems integration such as: Battery Management System (BMS), Battery Thermal Management System (BTMS), Driver Inverter, Electrical Motor (permanent magnet or induction) auxiliary systems high voltage power supplied composed by steering wheel assistance, air compressor,- Support the Software Engineers with the CAN communication integration, testing and debugging the systems.- Responsible the implement the batteries storage, handling, testing and commissioning best practices on the factories.- Responsible to develop and deploy all the technical documents related like: functional and electrical diagrams, SOP – Standard Operation Procedure, technical manuals, etc to the facture and after sales.- Strong work on new suppliers partnerships development, acting a focal point between them and the internal stakeholders.- ISO – International Standards Organization member, making part of groups of studies to develop new technical Brazilian standards and best practices for LIB – Lithium-Ion Batteries for stationary and automotive applications.- Part of the Brazilian fire safety committee for lithium batteries where are a currently running a work group to discuss the lithium battery fire hazards and best practices for risk mitigation. Show less