Deep Enrich
Pratik Kumar
Coordinator
430 followers
Gurugram, Haryana, India
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About me
Senior Executive Sales and Commercial opps in Vodafone
Education
Narsee Monjee Institute of Management Studies (NMIMS) Navi Mumbai
2022 - 2024Master of Business Administration - MBA Operations Management and Supervision
Veer Bahadur Singh Purvanchal University, Jaunpur
2013 - 2016BA Hindi Language and Literature
Experience
Awadh International School
Apr 2014 - Mar 2019Coordinator
Teleperformance
Apr 2019 - Nov 2019Technical Support ExecutiveInbound Customer Support
Accenture
Dec 2019 - Mar 2022Customer Support Analyst
Senior Customer Support Executive
Mar 2021 - Mar 2022Customer Support Executive
Dec 2019 - Feb 2021
.webp)
DMI (Digital Management, LLC)
Mar 2022 - Jul 2022Sr. Executive Delivery Centre
VODAFONE UK LIMITED
Nov 2022 - nowSenior Executive
Licenses & Certifications
Lean Six Sigma Yellow Belt
Sparen & Gewinn ConsultingSept 2022- View certificate
Project Management Foundations: Requirements
LinkedInApr 2024
Scrum Master
LearnTube.aiFeb 2024- View certificate
Business Benefits Realization Foundations
LinkedInApr 2024 - View certificate
Business Analysis Foundations
LinkedInApr 2024 - View certificate
Agile Requirements Foundations
LinkedInApr 2024 - View certificate
Requirements Elicitation for Business Analysts: Interviews
LinkedInApr 2024 - View certificate
Business Analyst and Project Manager Collaboration
LinkedInApr 2024 - View certificate
Requirements Elicitation and Analysis
LinkedInApr 2024 - View certificate
Brilliant Customer Service: How to Impress your Customers!
UdemyJan 2022 - View certificate
Business Analysis Foundations: Business Process Modeling
LinkedInApr 2024 - View certificate
Mastering The Seven Basic Quality Improvement Tools
Quality Gurus Inc.Sept 2022 - View certificate
What Is Business Analysis?
LinkedInMar 2024
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