Pratik Kumar

Pratik Kumar

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location of Pratik KumarGurugram, Haryana, India

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  • Timeline

  • About me

    Senior Executive Sales and Commercial opps in Vodafone

  • Education

    • Narsee Monjee Institute of Management Studies (NMIMS) Navi Mumbai

      2022 - 2024
      Master of Business Administration - MBA Operations Management and Supervision
    • Veer Bahadur Singh Purvanchal University, Jaunpur

      2013 - 2016
      BA Hindi Language and Literature
  • Experience

    • Awadh International School

      Apr 2014 - Mar 2019
      Coordinator
    • Teleperformance

      Apr 2019 - Nov 2019
      Technical Support Executive

      Inbound Customer Support

    • Accenture

      Dec 2019 - Mar 2022

      Customer Support Analyst

      • Senior Customer Support Executive

        Mar 2021 - Mar 2022
      • Customer Support Executive

        Dec 2019 - Feb 2021
    • DMI (Digital Management, LLC)

      Mar 2022 - Jul 2022
      Sr. Executive Delivery Centre
    • VODAFONE UK LIMITED

      Nov 2022 - now
      Senior Executive
  • Licenses & Certifications

    • Lean Six Sigma Yellow Belt

      Sparen & Gewinn Consulting
      Sept 2022
    • Project Management Foundations: Requirements

      LinkedIn
      Apr 2024
      View certificate certificate
    • Scrum Master

      LearnTube.ai
      Feb 2024
    • Business Benefits Realization Foundations

      LinkedIn
      Apr 2024
      View certificate certificate
    • Business Analysis Foundations

      LinkedIn
      Apr 2024
      View certificate certificate
    • Agile Requirements Foundations

      LinkedIn
      Apr 2024
      View certificate certificate
    • Requirements Elicitation for Business Analysts: Interviews

      LinkedIn
      Apr 2024
      View certificate certificate
    • Business Analyst and Project Manager Collaboration

      LinkedIn
      Apr 2024
      View certificate certificate
    • Requirements Elicitation and Analysis

      LinkedIn
      Apr 2024
      View certificate certificate
    • Brilliant Customer Service: How to Impress your Customers!

      Udemy
      Jan 2022
      View certificate certificate
    • Business Analysis Foundations: Business Process Modeling

      LinkedIn
      Apr 2024
      View certificate certificate
    • Mastering The Seven Basic Quality Improvement Tools

      Quality Gurus Inc.
      Sept 2022
      View certificate certificate
    • What Is Business Analysis?

      LinkedIn
      Mar 2024
      View certificate certificate