Akanksha Singh

Experience

• 

  Phillip Capital Inc.

  May 2019 - Aug 2020

  Relationship Manager

  2020 for the role of Relationship Manager and equity advisoryRoles and Responsibility o Strong in building relationship with clients, Entrepreneurship and aggressiveness in delivering resultGenerating new ideas for diversification in stock and MF segmentGenerating client pay in & out servicing

• 

  LKP Securities Limited

  Sept 2020 - Mar 2021

  Business Manager

  Experience in client servicing by maintaining clients' portfolios.Worked on Trade execution, Client servicing, Selling research and Trading IdeasWorked on research reports on the product (Securities lending & borrowing).Organizing Virtual presentations related to securities.Putting across the suggestions over-diversification and profit making.

• 

  Helloverify

  Mar 2021 - Nov 2023

  Client Engagement: Develop high-quality client relationships, strategize and build effective plans for each client.Working as SPOC (Single point of contact) for client operational requirements and keeping track of the same to be delivered within specified TAT.Worked on the SAAS product to help the customer to integrate the HRMS to the application for smooth product.Relationship Management: Interact with the existing clients extensively to discuss various service lines and ensure repeat and referral business. Coordinate Documentation and operation process involved after sales cycle.Maintaining the Bridge between the client and the Organization acting as First-line management contact for customer response/feedback/escalations. Increased the revenue for the organization by pre- paid module.Day-to-day operations & client management for various client accounts – ensuring the desired/allocated work is completed by the team within timelines/SLA. Coordination with sales team for revenue generations Show less

  • Assistant Customer Service Manager

    Mar 2021 - Nov 2023

  • Assistant Manager

    Mar 2021 - Sept 2022