Dhirendra Pratap Singh

Dhirendra Pratap Singh

Customer Support Engineer

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location of Dhirendra Pratap SinghDelhi, India

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  • Timeline

  • About me

    Assistant Manager - Presales (IT) | Arvind Limited (Telecom Division) | 13+ Years Transforming Client Needs into Innovative Solutions

  • Education

    • Co-operative Inter Collage

      2001 - 2004
      12th Mathematics
    • Uttar Pradesh Rajarshi Tandon Open University

      2019 - 2022
      Bachelor's degree Art/Art Studies, General
  • Experience

    • L.A Systems

      Aug 2009 - Oct 2010
      Customer Support Engineer

      system engineer

    • SYSWARE Infotech Pvt. Ltd.

      Oct 2010 - Aug 2023

      IT Projects

      • Customer Success Manager

        Jun 2021 - Aug 2023
      • Service Team Manager

        Apr 2016 - Aug 2023
      • Sr. Engineer Support

        Oct 2010 - Apr 2016
    • Syntel Telecom - A Division of Arvind Limited

      Aug 2023 - now
      Assistant Manager- Pre-sales ( IT-Enterprise Vertical )
  • Licenses & Certifications

    • ACSR LAN Network

      Alcatel-Lucent Enterprise
      Apr 2024
    • ACSR OmniAccess Stellar WLAN

      Alcatel-Lucent Enterprise
      Apr 2024
    • ACPS Network for Education

      Alcatel-Lucent Enterprise
      Apr 2024
    • SYSTIMAX Installation & Maintenance

      CommScope
      Jun 2024
    • ACPS Campus LAN

      Alcatel-Lucent Enterprise
      Apr 2024
    • Ruckus Portfolio SE Pre-Sales

      RUCKUS Networks
      Nov 2023
    • Jetking Certified Hardware and network professional

      Jetking Infotrain Limited
      Dec 2007