Ariel Lu

Experience

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  Carl Zeiss Meditec AG

  Dec 2015 - May 2017

  Sales Engineer

  - Professional for optical surgery microscope applications & operations, and familiar with the basic optical principle of surgery microscopy.- Visit customers, such as hospitals, medical centers, clinics...etc. to maintain relationship.- Provide customer service for product presentation, support instruction for doctor by staying surgery room. - External to explore potential markets and propose proper products to achieve sales targets; internal to assist medical materials for online media platform. Show less

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  Kingston Technology

  Jun 2017 - Sept 2019

  FAE

  - Critical business breakthrough, design-in SSD projects for MNC OEM (HPi). Developed relationship within key MNC customers (ASUS, MSI) and OEMs/ODMs (Quanta, Compal, Inventec, Foxconn, Huaqin).- Beforehand preparation and technical assistance for large-scale exhibition events.- In charge of technical supports and project managements with stakeholders.。 TECHNICAL SUPPORT- Product Design-In : Technical spec comfirmation, Function feature customization, Project evaluation, SSD product document creation, Software developed assistance.- Failure Analyses : On-site trouble shooting, SSD HW/SW & signal verification, Collabration with supplier (ASIC/controller vendor).- Technical training for customer accounts, Disti and internal departments. 。 PROJECT MANAGEMENT- Material Preparation : Product material preparation by checking the customer's trial run results (EVT/ DVT/PVT stage).- Mass-Production Product Maintain : Provide solutions for individual projects or help to fix unknown issues. Show less

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  Taiwan Nano & Micro-Photonics Co., Ltd

  Oct 2019 - Jan 2021

  Product Planning & Customer Service Deputy Manager

  A Startup IC Design House (Fab-less) : Photonics Chips- Market analysis and evaluation in SiP applications.- Product & Project Management : collaborated with RD and cross-functional teams to plan the product launch schedules.- Supported product QA flows and processes.- Built relationship and cooperated with key partners and a semiconductor foundry.

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  Intel Corporation

  Jun 2021 - Dec 2021

  Account Manager

  Sales and Marketing Group (SMG) in NAND Products Solutions and Group (NPSG).- Escalate customer needs to ramp up internal business operations during company acquisition (intel NPSG & SK Hynix Group).- Keep delivering transition conversations to maintain customer releationship.

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  Solidigm

  Jun 2021 - Jun 2023

  Account Manager

  Legacy Intel NPSG acquired by SK hynix NAND Product Solutions Corp.- Demonstrated leadership with stakeholders and cross-functional teams to drive revenue.- Monitored market dynamics and macro environment to manage the impacts in product deliveries and business opportunities.- Fulfilled customer requests and drove win-win solutions to derive customer satisfaction. - Business development for NAND products, technologies, and customer engagement processes.

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  ACO System

  Oct 2023 - now

  - Conducted market research to identify customer segments and strategically positioned the ACO system as a cost-effective ERP and CRM integration solution.- Collaborated with cross-functional teams to ensure seamless client onboarding and post-sale support, enhancing retention and customer satisfaction. Assisting in a startup ERP project with the following responsibilities:- Identifying and directing future customer market opportunities- Editing and refining business plan- Collaborating on various tasks to support overall business growth

  • Sales Marketing Manager

    Nov 2024 - now

  • Business Development Consultant

    Oct 2023 - Jan 2025
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  Fusion Worldwide

  Jun 2024 - Oct 2024

  Sales Account Executive

  - Surpassed half-year sales target by 190% within 3 months.- Drive revenue through prospecting new customers, managing existing customer relationships, and growing business within accounts- Interact with prospects via telephone, email, chat, and occasional on-site visits.