
Elvia Reyes
Call Center Manager

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About me
Account Manager
Education

ELS Language Center, San Antonio
-
Instituto Politécnico Nacional
1993 - 1997Bachelor's degree Commercial Relations
Experience

Sky Television
Feb 2000 - Aug 2006Call Center Manager
Universidad Tecnológica
Jan 2002 - Feb 2006University Professor
Axtel
Sept 2007 - Jul 2008Business Prospecting Manager* Responsible for database administration, training, development, and evaluation of executive prospects.* Sales lead management, reporting and lead statistics and productivity to Sales Management.* Managed to increase new meetings with sales executives by 30% while improving productivity and increasing sales by 15%.

Maxcom
Jul 2008 - Feb 2009B2B Sales Executive* Commercial consultant in telecommunications for the business market. * Preparation of commercial proposals in telecommunications projects.* Monitoring of Funnel and Sales Forecast, as well as administration and management of accounts in the CRM.* I entered 80% of new clients and managed to exceed the sales quota by 25% during the working period.

Bestel
Feb 2009 - Feb 2015Commercial Consultant for Enterprise, Corporates and Government* Responsible for increasing sales, monitoring, and negotiating with clients in business, corporate and government.* I led the Commercial Project for the Educational Sector, managing to increase the sales in the sector by more than 70% and positioning the brand with the different associations.* I designed and implemented the processes and procedures for the sales territory in Siebel.* I trained the sales team in the management of Siebel for the administration of the accounts, extraction of information and generation of reports in the system.* I designed a special strategy to participate in bids for the accounts of the government in the education sector, increased the client base by 15% and improve the project profitability. Show less

Elser LLC
Oct 2015 - Aug 2017Owner and General Manager
Marcatel
May 2019 - Dec 2020Business Consultant* Business relationships with different companies and corporations, for the consultancy, management, supervision and advice on projects of telecommunications, networks, cybersecurity and cloud services.* Coordinated internal work teams to close deals for the organization.* Monitor Funnel and Sales Forecast, as well maintain updated information in the CRM.* I led the project to position the brand in the Educational sector, established commercial agreements for telecommunications products with the most important associations in the country. Show less

Totalplay Empresarial
Dec 2020 - Mar 2023Key Account Manager* Coordinate projects and work with teams to align the business strategy of clients to the plans established by the Sales Department.* Maintain high-level business relationships with the company's key stakeholders for consultancy, management, supervision and advice to carry out the digital transformation with comprehensive telecommunications solutions, cybersecurity and cloud services.* Establish new relationships with key stakeholders within new business segments. * Monitor Funnel and Sales Forecast, as well maintain updated information in the CRM.* I managed to secure 100% of the assigned portfolio and increase the average by more than 30% billing for each customer.* Maintained a 100% satisfaction rate on customer reviews. Show less

Trellix
Mar 2023 - nowAccount Manager
May 2023 - nowInside Sales Representative
Mar 2023 - Jul 2023
Licenses & Certifications
- View certificate

BECOME 2024
TrellixFeb 2024 
Grow Your Pipeline Specialist
TrellixAug 2023
COMMIT AND CLOSE SPECIALIST
TrellixNov 2023
Value Selling Specialist
TrellixMay 2023
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