Taylor Ripley, MBA

Experience

• 

  Teach For America

  May 2016 - May 2018

  Corps Member

  Selected as one of 4,500 accepted candidates out of 50,000 applicants to teach in an urban or rural school district across the nation Spent summer teaching in the Mississippi Delta at Quitman County Elementary School Drove change in education by collective force working to close the achievement gap for resourced, minority, and ELL students

• 

  Meeting Street Schools

  Jul 2016 - Jun 2022

  Teacher

  Built strong relationships with students, families, and school staff to foster a supportive and collaborative learning environment.Developed and facilitated engaging professional development workshops for educators.Developed and implemented effective routines and procedures to optimize school-wide workflows.Facilitated communication and coordination between network leadership, internal teams, and key stakeholders.Coached and mentored teachers, fostering professional growth and achieving team goals. Show less

• 

  WeVideo

  Jun 2022 - now

  Onboarded and supported a large portfolio of clients, ensuring successful platform adoption.Built and maintained strong client relationships, driving high client satisfaction and retention.Managed client projects effectively, ensuring timely project completion and meeting client expectations.Developed and delivered engaging training programs to enhance client understanding and platform utilization.Created high-quality training materials, including videos and tutorials, to support client learning.Proactively identified and addressed client needs, providing exceptional customer service. Show less

  • Customer Education Program Manager

    Feb 2025 - now

  • Customer Success Manager

    Jun 2022 - Feb 2025