Dewan Hasin Mahtab, E.I.T.

Experience

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  IUT Photographic Society (IUTPS)

  Dec 2015 - Jan 2019

  • Led the successful organization of the annual photographic exhibition "Break the Circle Season 8", demonstrating exceptional project management skills• Orchestrated photography sessions throughout the academic year to mentor and develop skills of new members• Initiated and executed practical photowalks to facilitate hands-on learning experiences for society members• Established strategic partnerships with various businesses, skillfully pitching for sponsorships to secure funding for exhibitions Show less

  • President

    Jan 2018 - Jan 2019

  • Joint Secretary

    Dec 2016 - Dec 2017

  • Event Management Executive

    Dec 2015 - Dec 2016
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  Second Studios Inc

  Apr 2017 - Aug 2017

  Digital Marketing Intern

  • Planned and prepared different graphics work designs, processed graphics media to represent them in social media platform for digital marketing• Collaborated with small businesses, actively engaging in discussions to understand their marketing goals and requirements, and provided valuable ideas and support for social media marketing campaigns

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  Cennovation

  Apr 2017 - Oct 2017

  Event Coordinator - Cennovation Through Your Eyes

  • Enabled global participation by establishing effective communication channels, managing payments, and ensuring compliance with competition rules, enhancing the event's global impact• Oversaw end-to-end logistics for the event, managing submissions for three categories, ensuring rule adherence, and maintaining a precise timeline for submission, selection, and photo publication

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  Cennovation

  Apr 2018 - Oct 2018

  Event Head - Cennovation Through Your Eyes

  • Conceptualized and executed the "CENNOVATION THROUGH YOUR EYES" photography contest, driving engagement among university-level students and promoting civil and environmental innovation through visual storytelling• Orchestrated the awards and recognition process, providing winners with Certificates of Achievement, Prize Money, and participants with commemorative items

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  Institute of Water Modelling

  Mar 2019 - May 2021

  Junior Engineer

  • Performed general project engineering duties, report preparation, design drawings creation, review and approve design as per recommendation and presented in meetings• Obtained dataset for geographical analysis, developed and proficiently executed statistical analysis of climate and hydrology data, prepared maps using GIS Software and prepared water network models using various modelling software• Executed comprehensive field surveys and prepare reports for topographical, geotechnical, socio-economic, water and wastewater quality surveys for project decision making towards construction• Collaborated seamlessly within a dynamic team, employing strong communication skills to support technical report and proposal preparation• Skillfully conducted feasibility studies and economic analyses, informing strategic decisions and fostering high-potential project initiation, while concurrently providing adept leadership to a diverse team of 10, driving increased efficiency and professional growth Show less

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  Walmart Canada

  Oct 2021 - Jul 2022

  Customer Activation Process Associate

  • Successfully managed the inventory, maintaining an organized and efficient system that ensured quick and accurate retrieval of products for customer orders• Successfully operated various equipment, such as pallet jacks and powertrainer after receiving training,enhancing overall department efficiency, and contributing to a smooth workflow• Demonstrated excellent customer service skills, addressing inquiries in person, over phone, and email,nurturing strong customer relationships, and facilitating parts sales to drive company revenue growth Show less

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  McDonald's

  Apr 2022 - Oct 2023

  • Mentor new staff members, sharing knowledge about products and services, and actively manage the account and billing section to deliver exceptional service to customers• Proactively identify and resolve store-level issues, addressing customer concerns and optimizing operational processes to enhance efficiency • Skillfully engaged with customers to receive orders, efficiently processed takeout, mobile orders, and deliveries, ensuring a seamless dining experience• Worked collaboratively with a diverse team to streamline restaurant operations, expedite service, and contribute to a fast-paced, efficient work environment

  • Crew Trainer

    Sept 2023 - Oct 2023

  • Crew Member

    Apr 2022 - Sept 2023
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  7-Eleven Canada

  Oct 2023 - Jan 2024

  Assistant Manager

  • Successfully collaborate with the Store Leader to enhance customer service, employee training, andcoaching, leading to increased customer satisfaction, higher employee retention rates, and greater customerloyalty through effective Rewards promotion and store maintenance• Play a key role in planning marketing campaigns and ensuring effective in-store merchandising, resulting in significant sales growth, increased store visibility, and enhanced brand recognition, positively impacting profitability Show less

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  Sutherland

  Nov 2023 - now

  Associate Tech - Sports Specialist

  • Supporting aspects related to the customer's digital sports platforms via email/web-form, social, voice and self-service to provide superior customer experiences• provide exceptional customer service and act as a brand ambassador for customer, helping to deliver on their mission to serve sports fans• Using specific technology tools and resources effectively to resolve inquiries by clients and maintaining a knowledge of products and services provided