Suvojit Bhowmick

Experience

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  Cognizant

  Dec 2012 - Sept 2017

  A highly motivated, ambitious and a total team player with an experience of over 4 and a half years in customer relationship, Customer service, incident and operations management. Having a proven ability to consistently hit targets, improve best practices and organise time efficiently. Ability to work and carry out responsibilities with the minimum of supervision. Self-motivated, Client focused Information Technology professional with a reputation for completing quality work on time, at reasonable costs to keep the customer service satisfaction at a high level. Experienced in support, analysis and troubleshooting. Extensive knowledge of batch and on-line systems for Mainframe, Client Server and Web platforms. Proven analytical, research, technical, teamwork and troubleshooting skills.Now looking forward to a making a significant contribution with a project that offers a genuine opportunity for progression. Also trained on AWS SysOps administration. Show less

  • Associate

    Dec 2012 - Sept 2017

  • Technical Lead

    Dec 2012 - Sept 2017
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  SAP SuccessFactors

  Oct 2017 - May 2019

  Associate
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  Accenture

  Jun 2019 - now

  Program Manager/Scrum master

  • As a Technical Release Manager, my main responsibilities revolve around managing software development/Cloud migration/ App Modernization programs, work closely with architects, engineers, product, design, and business leaders to ensure the successful completion of these programs. • Supporting the Product Owner and Development Team to deliver value.• Guiding and Coaching the Scrum Team and the organization on how to use Agile/Scrum practices and values. Experience with Jira to the point that you can comfortably guide an engineering team on how to use these tools and implement in an agile/scrum manner.• Helping to refine and groom the Product Backlog with the Product Owner.• Removing impediments (people, process, or tools) that hinder agility within the team.• Assisting with internal and external communication and improving transparency leveraging visual dashboarding to keep information up to date.• Conducting Sprint Retrospective sessions with Business & Customer to mitigate the lessons learnt.• Managed nearly 20 small/medium/large projects within a span of a year with various technology architecture.• Total overall experience of nearly 11 years. In this overall experience, playing the Scrum Master role for 4+ years for a Scrum Team.• Good skills and knowledge of stakeholder management, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.• Experience being on multiple Scrum teams in a variety of different contexts (different team sizes, different organizations, different cultures, co-located vs. distributed, etc.)• Knowledge of widely successful Agile techniques: User Stories, SIT, UAT, Continuous Integration, Automated Testing.• Working on Agile processes and championing Agile-based best practices for a 22-member Agile team POD.• Accountability of project scope and ensuring completion of projects while maintaining compliance with standard processes, quality, and schedule objectives. Show less