Kheera Venner

Experience

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  Immaculate Conception Dardenne Catholic School

  Sept 2010 - Aug 2014

  Information Technology Teacher

  • Instructed more than 100 middle school and high school students through lectures, discussions, group activities and demonstrations.• Adapted teaching methods and materials to meet students’ various needs.• Successfully improved student participation in the classroom through integration of creative role-playing exercises.• Pursued professional development activities to broaden and deepen knowledge of content and teaching skills.• Communicated with peers, colleagues, administrators, and parents to meet and exceed teaching goals.• Provided base level IT support to non-technical staff within the school.• Provided documentation on start-up, shutdown and first level troubleshooting of processes to help staff.• Installed software, modified, and repaired hardware and resolved technical issues. Show less

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  Habitat for Humanity of Durham

  May 2018 - Jul 2018

  Junior System Administrator

  • Re-structured Active Directory (OUs, Groups, Users, etc.)• Assisting with ongoing maintenance and troubleshooting of computer network.• Assisting in implementation of upgrades of hardware and software assets.• Created and implemented various SharePoint sites• Provide end user documentation and training on existing and newly implemented systems.• Deliver timely and effective day-to-day end user technical support for staff.

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  Sage Electrical

  Jul 2019 - Sept 2019

  Junior System Administrator

  • Installed a full stack Cisco Meraki managed network.• Assisting with Server Replacement.• Implementation of a virtualized Microsoft Server environment including domain controllers.• Implementation of cloud connectivity with Office 365.• Implementation of File Servers and Backup.• Implementation of management servers for Print and Secured Wi-Fi.• Assisting with ongoing maintenance and troubleshooting of computer network.• Assisting in implementation of upgrades of hardware and software assets. Show less

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  Abilities Centre

  Jul 2020 - Sept 2020

  CSJ - Information Technology Clerk

  • Created a National Data Analytics Dashboard for the effects of COVID-19, on persons with disabilities.• Assisted with re-organizing and managing company’s SharePoint sites.• Assisted with installing, setup and migration of virtual servers.• Ensure best practices in relation to network hardware and software, especially VOIP, as well as security.• Ensure all user related tickets are documented and completed in a timely manner.

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  Eastbay I.T. Consulting Inc

  Aug 2021 - now

  Help Desk Support Technician