Jeremy McMahan

Jeremy McMahan

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location of Jeremy McMahanBrooklyn, New York, United States

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  • Timeline

  • About me

    Visitor Services Supervisor @ Guggenheim Museum | Customer Service, Events, Education, Programs

  • Education

    • Cape Henry Collegiate

      2002 - 2006
      High School Diploma
    • William & Mary

      2006 - 2010
      B.A. Religious Studies

      Graduated Cum Laude and Honors in Religious Studies

    • William & Mary

      2006 - 2010
      Bachelor of Arts Religious Studies

      · Composed an analysis of the Persian influences on the Tibetan Bon religion, the indigenous religion of Tibet. Skills · Proficient with Microsoft Office. · Intermediate Level of German.

    • School for International Training

      2009 - 2009
      Semester Abroad Program Tibetan Studies, Anthropology

      Included a month long Independent Study Project. I did mine in Ladakh on the similarities between Buddhism and Sufism and how it relates to Buddhist-Muslim relations in Ladakh today.

  • Experience

    • World Learning

      Jan 2010 - May 2011

      Created and maintained a Facebook page increasing enrollment in the program.Coordinated activities and excursions for students including trips to India and Bhutan.Managed budget for books and office supplies.Assisted teachers with lesson preparation by getting materials ready and setting up equipment.Oversaw students during non-classroom times including in-between classes, during lunch, and on field excursions.Ensured the classroom environment was safe, clean and followed class rules and regulations. Show less

      • Intern/Teaching Assistant

        Aug 2010 - May 2011
      • Teaching Assistant

        Jan 2010 - Jan 2011
    • Cape Henry Collegiate

      Sept 2011 - Apr 2012
      Substitute Teacher

      · Taught a variety of subjects in the humanities including history, social studies, and english. · Supervised students as they worked on school projects.

    • Classic Travel Service

      Nov 2012 - Feb 2013
      Research and Writing Intern

      Investigated excursions, dining, and nightlife for major world cities.Updated city guides on company website.Collected information about various tourist activities.Organized event packages with Special Events and Programming teams.Attained effective research skills that provided information for white papers, brochures, and leads on possible clients.Exhibited promptness by completing all assignments on-time by staying organized and prioritizing tasks.

    • Rubin Museum of Art

      Jan 2013 - Dec 2019

      Coordinated various Adult and School programs and gallery experiences, including the annual Dreamover, which sells out to 100 guests in 20 minutes who want the opportunity to sleep under a work of sacred art in the Museum.Created and maintained visitor data tracking systems. .Produced exhibition audio tours with contemporary artists and permanent collection objects.Lead tours Board of Trustees, VIPs, press, K-12 and Access groups.Created training programs for docents and staff on Himalayan art with and understanding of cultural sensitivity to sacred works of art.Managed resource and content allotment for program development and marketing.Developed thematic tours and curriculum for Himalayan art including pop culture tours (Westworld, Twin Peaks) as well as lecture series on Tibetan History. Show less

      • Coordinator, Interpretation and Engagement

        Jan 2016 - Dec 2019
      • Museum Educator

        Nov 2013 - Dec 2015
      • Visitor Services Assistant

        Jan 2013 - Nov 2013
    • The Jewish Museum

      Jan 2020 - Jul 2022
      Visitor Experience Associate

      Sell admission and programming tickets. Promote membership through active sales.Answer visitor inquiries.Manage front desk materials.

    • FamHaus

      Jan 2020 - Jun 2020
      Event Manager

      Coordinated A/V teamManaged assistant staff Scheduled event timesEnsured event ran smoothly

    • IATSE

      Nov 2021 - May 2023
      Set Dresser

      Set Up and Break Down sets for film and television productions. Placed DressingsMoved FurnitureManage storage of set dressing items.

    • Guggenheim Museum

      May 2023 - now
      Visitor Services Supervisor

      Monitor all lobby operations including admissions, greeting, and scanning, to ensure that all ticketing policies are being adhered to and that Visitor Assistants are providing a warm and welcoming experience.Communicate expectations and offer in the moment course corrections to Visitor Assistants.Help Implement trainings for new and existing employeesProvide ongoing coaching, monitoring, and appraisal of job performancesCoordinate and enforce operation and Human Resources procedures on a daily basis.Manage Daily rotation scheduling to ensure all posts are appropriately staffed.Act as a liaison for Box Office events, including Works + Process, Public programs and Member MondaysSupport Visitor assistants by filling their roles when necessaryReconcile all operating funds and administrative revenue at the beginning and end of the dayOversee and verify count-out procedures for each Visitor Assistant at the end of the DayPrepare and deposit all revenue at the end of each day Show less

  • Licenses & Certifications

  • Volunteer Experience

    • Podcast Producer

      Issued by Democratic Socialists of America on Jan 2020
      Democratic Socialists of AmericaAssociated with Jeremy McMahan