
Marissa Maners
Server and Hostess

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About me
Leasing Manager at The Village Dallas
Education

Educational Institution
2013 - 2015None Core Curriculum
University of Houston
2015 - 2018Bachelor’s Degree Hotel, Motel, and Restaurant ManagementActivities and Societies: NACE (National Association for Catering and Events), MPI (Meeting Professionals International) Emphasis is in Event Management.
Experience

Lone Star Steakhouse / Texas Land & Cattle
Oct 2013 - Aug 2015Server and HostessServer-Take guests orders with full knowledge and experience of the menus in order to provide accurate suggestions-Deliver meals in a timely manner-Make guests feel welcome-Perform other job duties to keep the restaurant clean and prepared-Serve large parties and assist with catering

Cougar Grounds
Jan 2016 - Aug 2018-Train new employees-Delegate tasks to members of the team-Take inventory of all supplies and ingredients in the coffee shop-Order inventory from several different vendors by phone or email-Perform all other jobs of a barista including hand-crafting quality beverages, keeping the shop clean, and restocking items -Create hand-crafted beverages for guests-Maintain cleanliness and functionality of the coffee shop-Count down register drawers at the end of each day-Restock inventory
Supervisor
Jan 2018 - Aug 2018Barista
Jan 2016 - Jul 2018

Meeting Professionals International
Feb 2017 - May 2018UH MPI - Administrative Director-Maintain and keep member and officer information up-to-date-Compile officer schedules for meetings-Create and send weekly emails to members and officers about upcoming events, meetings, volunteer opportunities, and job opportunities. -Record notes at each officer meeting and share them with the group

White Rock Coffee
Jul 2018 - Mar 2021-Create and post content for Facebook and Instagram (capture and edit photos, create captions, hashtags, and stories)-Plan a calendar of content-Gather feedback from insights on platforms used-Encourage more engagement from audience and regularly respond to comments-Create a visually cohesive Instagram page that represents/markets the brand-Attend weekly meetings to discuss feedback and results from social media marketing execution -Delegate tasks to baristas on shift to create a seamless transition and close-Communicate with management and other shift leads to keep consistency and to solve problems-Take inventory of food items, supplies, and retail coffee-Take and process cambro coffee orders over the phone and prepare as needed-Create quality coffee beverages to order -Create custom beverages for customers in a timely manner-Complete tasks assigned to me-Prepare for closing or for transition shifts-Maintain cleanliness of shop and coffee bar
Social Media Manager
Feb 2019 - Mar 2021Shift Lead
Jan 2019 - Mar 2021Barista
Jul 2018 - Jan 2019

The Village Dallas
Sept 2021 - nowMy role as the Welcome Specialist involves working with all new applicants of the complex. This involves clearly communicating with them on the status of their application, gathering required documents from applicants in a timely manner, screening applicants, typing leases, and walking with each new resident on move in day.
Leasing Manager
Aug 2022 - nowVillage Hub Specialist
Sept 2021 - Aug 2022
Licenses & Certifications

TABC
Seller Training SchoolFeb 2017
Cvent Certification
CventOct 2017
ServSafe
ServSafe CertifiedFeb 2017
Honors & Awards
- Awarded to Marissa ManersDean's List -
Volunteer Experience
Barista
Issued by Honi's Coffee on Aug 2019
Associated with Marissa ManersVolunteer Manager
Issued by Light The Night Walk on Oct 2016
Associated with Marissa ManersConcessions Vendor
Issued by March Madness Music Festival 2016 on Apr 2016
Associated with Marissa Maners
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