Rodrigo Rodriguez De Los Santos

Experience

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  Festival Internacional de Cine de Los Cabos

  Nov 2017 - Nov 2017

  Staff

  I greeted and welcomed visitors and participants of the film festival, as well as escorting them to their assigned areas.• Improved operational efficiency of guest entrance by communicating with colleagues to ensure guests arrived to their assigned destination within the festival quickly and without difficulty.• Improved the experience of over 8,000 customers by facilitating their entrance and ensuring each customer was greeted upon arrival even in the busiest days.• Enhanced customer experience by providing a clean environment to ensure guests commodity. Show less

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  Restaurant La Galeria

  Sept 2019 - Dec 2019

  Server/Waiter

  I was responsible for providing clientele an exceptional customer service and a high-grade experience.• Increased customer retention by providing personal levels of attention during meals to satisfy the client wants/needs.• Provided and enhanced customer experience by consistently keeping a clean and organized dining zone.• Gained experience in managing high-pressure situations while upholding the restaurant's standards of service excellence.

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  Almacen Storage, LLC

  Sept 2019 - Oct 2021

  Social Media Intern

  Created an online presence and engagement of the business with customers through different platforms like Facebook and Instagram.• Attracted more clients by promoting the business with paid ads and posts on Facebook and Instagram.• Followers increased x10 on Instagram by constant posting, engaging with customers online, and ads.• Reached new customers from further locations.

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  FR Consulting

  Jun 2020 - Aug 2021

  Social Media Content Creator & Assistant

  Made engagement with potential clients through daily posting on social media and the creation of useful content on the website.• Engaged 100+ visitors to the website in the first two months by writing business related blogs.• Brought two clients in the first 3 months by using paid social media announcements and daily posting.• Increased efficiency by personally assisting the CEO on daily duties.

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  Hult International Business School

  May 2022 - May 2023

  Residence Life Intern

  • Effectively managed inquiries, greeted visitors, and maintained a welcoming and organized reception area.• Assisted with administrative tasks.

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  AllPeople Marketplace

  May 2022 - Aug 2022

  Non-Profit Management Intern

  In charge of finding and managing partnerships and relationships between nonprofits All People• Increased the number of partnerships with nonprofits by contacting them directly and through online platforms.• Facilitated communication between AllPeople and nonprofits by managing the professional relationship between them and us.• Increased productivity in the organization by assisting my managers and coworkers with various duties.

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  Almacen Storage, LLC

  Aug 2023 - Aug 2024

  Operations Coordinator

  Managed the daily operation of the parking and storage business, dealt with customer service, as well as collaborating with the general manager with special projects.• Managed and coordinated daily activities, ensuring the smooth operation of facilities and optimizing processes.• Reported directly to the General Manager, providing regular updates on operational performance, and KPIs.• Collaborated in the planning and allocation of resources to maximize profitability and operational efficiency.• Participated in the implementation of improvements and special projects aimed at business expansion. Show less