Morris Muchui Kirimi

Experience

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  Keya wildlife Services

  Aug 2019 - Nov 2019

  Attache

  -Telephony Technician- Installation, configuration and maintenance of telephone networks Harel PABX systems -Solar systems- Care, installation of solar panels, batteries as well as charge controllers.-Microwave/ Radio communications Technician- Digital Mobile Radio (DMR) System-Technical approach in repairs and maintenance of VHF portable, fixed and mobile communication radios, repeater operations and accessories.- Installation and repair of various aerials for radio communication. Show less

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  Huawei

  Feb 2020 - Aug 2020

  Fiber Technology Technician /FTTH Support

  Quavatel/Huawei FTTH Support Safaricom FTTH projects under Huawei Technologies:-FTTH Safaricom connections/Core provisioning -FTTH Safaricom maintenance-Freelancer in Safaricom/Huawei OSP maintenance-Dispatch works, Huawei OWS/Mateline system as well as Safaricom Remedy system -Follow up on the tickets progress with the field technicians to ensure timely closure of the faults raised as well as fast connection to the new Safaricom Home Fiber clients.-Give timely updates to the client on the progress of the tasks raised. -Attend progress meetings on behalf of the FTTH projects Manager to update the client on the track of the tasks raised as well as any challenges to be addressed as well as recommendations.-Prepare weekly material utilization and reconciliation reports for the client (Huawei)-Preparing as well as verifying weekly wage bills for casuals. Show less

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  Liquid Intelligent Technologies

  Aug 2020 - now

  LIT NOC Engineer

  Picking Failure escalations from the client platforms, Escalating to our FMEs and updating vice-versa till restoration.Doing weekly, monthly SLA performances and other reports required by the client.

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  Camusat

  Sept 2020 - Mar 2021

  Camusat NOC Engineer

  Safaricom Nairobi West Region Fiber Maintenance Project Picking Failure escalations from the client platforms, Escalating to our FMEs and updating vice-versa till restoration.Doing weekly, monthly SLA performances and other reports required by the client.

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  Quavatel Limited

  Sept 2020 - now

  -Configuration/Monitoring ICT Authority Public Wi-Fi APs Uptime on GWN cloud. -Support/ Troubleshooting the Public Wi-Fi Network.-National Optical Fiber Backbone Infrastructure (NOFBI) project at ICTA NOC-1st Jan 2022 to present. -Safaricom/Camusat OSP network support-Liquid Telecom Network Support-Provide 24hrs environment timely response to incidents, outages (Faults) and performance alerts until they have been resolved.- Receive tests results of the fiber from the FE's analyze and forward to the client on timely progressive updates on the incidents, failures raised. -Recognizing, identifying and prioritizing Incidents and escalation depending on the levels-Keep record of all the Incidents, outages as well as escalations.- Communicate with the Field Engineers (FE's), Customer FO's and other NOC through various platforms in aid to creating flow of clear and precise information between the teams on the area under maintenance.-Troubleshooting/ identifying root cause and provide solution for prevention to corrective as well as preventive Maintenance. -Prepare daily/ Weekly/Monthly reports as well as analyze risk areas as well as other key aspects in accordance with standardized company policies.-Preparing as well as verifying weekly wage bills for casuals. *Network and CCTV systems- Help in the installation, configuration, troubleshooting as well as maintaining the networking devices/ equipment. *VOIP Engineer- Installation, configuration, troubleshooting as well as maintaining the VOIP telephone system and also Call center administration.*Fibernet of Things- Installation, configuration of the Advanced Link Monitoring System (ALM) , ADVA (RTU System) as well as use the reporting Client server and single RTU web interfaces to monitor the Liquid Telecom Back bone fiber status and escalate incidents to client's NOC and our Field Engineers to check on any alerts raised by the system. Show less

  • System Administrator

    Aug 2024 - now

  • Field Services Engineer

    Apr 2024 - now

  • FTTx Engineer/Support

    Sept 2022 - now

  • NOC Team Lead

    May 2023 - Apr 2024

  • NOC Engineer

    Sept 2020 - May 2023
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  Huawei

  Aug 2021 - Jul 2023

  Huawei NOC Engineer

  NOFBI N2E Maintenance Project Picking Failure escalations from the client platforms, Escalating to our FMEs and updating vice-versa till restoration.Doing weekly, monthly SLA performances and other reports required by the client.

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  ICT Authority

  Jan 2022 - Jul 2023

  ICTA NOC Engineer

  NOFBI 1 Maintenence Project Network Monitoring, Support, Escalating Failures, following up with the FMEs and updating client till restoration as a contractor.

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  Safaricom PLC

  May 2022 - Apr 2023

  Safaricom FTTH Support

  Quavatel Safaricom FTTH Picking client connection Tickets on BMC Remedy/ Escalations from customer platforms and engaging our Field Technicians to complete.Picking LOS INCs and following up with Technicians till they are resolved.ToolsBMC RemedyXprome